Shift Leader

4 weeks ago


Mooresville, North Carolina, United States Caribou Coffee Operating Company, Inc. Full time

About the Role:

The Shift Leader is a key member of the Caribou Coffee team, responsible for leading and directing the store in partnership with the General Manager or Assistant General Manager. This role requires a strong leader who can motivate and inspire the team to deliver exceptional customer service and achieve sales goals.

Key Responsibilities:

  • Lead shifts with a focus on team engagement and guest satisfaction
  • Develop and implement strategies to maximize product sales and reduce waste
  • Ensure the store is maintained to the highest standards of cleanliness and appearance
  • Train and develop team members to achieve their full potential
  • Manage inventory, ordering, and cash handling procedures
  • Communicate effectively with the team, guests, and management

Requirements:

  • At least 1 year of leadership or customer service experience
  • Ability to work a variety of shifts, including mornings, evenings, and weekends
  • High school diploma or equivalent required
  • Valid driver's license and reliable transportation preferred

Physical Demands:

The physical demands of this role include standing for long periods, lifting up to 50 pounds, and bending. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.



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