Dunkin' Restaurant Shift Supervisor

3 weeks ago


Mooresville, North Carolina, United States Dunkin' Full time
Job Overview

As a Shift Leader at Dunkin', you will be responsible for coaching and guiding our restaurant team members to deliver exceptional guest service and execute operational Brand standards during their shift.

Key Responsibilities Include:
  • Support the Restaurant Manager in meeting operational goals and execution
  • Ensure Brand standards are met throughout shift, including preparation of food and beverages
  • Communicate shift priorities, goals, and results to restaurant team members
  • Coach restaurant team members as needed throughout a shift, providing timely and constructive feedback


Requirements

  • Basic computer skills
  • Fluent in spoken and written English
  • Previous leadership experience in retail, restaurant, or hospitality preferred


Physical Demands/Working Conditions

  • Standing on feet
  • Repetitive motion, including bending, stooping, and reaching
  • Lifting objects, ice, products, boxes up to 20 lbs (if applicable)


Work Environment

This is a fast-paced team environment where you will work well with others, be on time, demonstrate honesty, and a positive attitude. You must be willing to learn and adapt to change, and have a guest-focused mentality. Problem-solving, motivating others, and assisting with training are also essential skills for this role.



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