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Customer Experience Coordinator

2 months ago

Wichita Falls, Texas, United States Mike Baig Full time

Job Summary:

As a Shift Leader at Mike Baig, you will be responsible for guiding and developing a team of employees to deliver exceptional customer experiences. Key responsibilities include:

  • Team Development: Coach and train team members to ensure they have the necessary skills and knowledge to provide outstanding customer service.
  • Restaurant Operations: Oversee the effective operation of the restaurant, including ensuring quality control, supervising maintenance, and managing administrative tasks.
  • Customer Service: Provide excellent customer service, responding to customer needs and concerns in a timely and professional manner.
  • Leadership: Demonstrate leadership skills, including the ability to motivate and inspire team members to achieve their best.

Requirements:

  • Must be 18 years of age
  • Good communication skills
  • Valid driver's license with access to an automotive vehicle, including proof of insurance during shifts
  • Ability to work a flexible schedule
  • 24-hour access to a phone
  • Ability to lift 25-50 pounds
  • Ability to stand for up to 8 hours
  • Ability to use a ladder