Table Management Associate

1 week ago


Bedford, Texas, United States On Deck Concepts Full time
Position Overview:

The Dining Room Host/Runner plays a crucial role in ensuring a seamless dining experience for our guests at On Deck Concepts. This position involves a combination of welcoming guests, managing table assignments, and supporting the dining staff to maintain an efficient service flow.

Key Responsibilities:

  • Communicate effectively with the Coordinator Host/Hostess regarding table availability.
  • Notify the kitchen staff about menu selections and large reservations.
  • Collaborate with team members to enhance service efficiency.
  • Memorize the layout of tables, pivot points, and assigned stations.
  • Familiarize yourself with the dining area to optimize guest seating.
  • Understand the seating capacity of each table and booth.
  • Welcome guests warmly as they arrive and assist with door duties.
  • Seat guests promptly and courteously.
  • Monitor open tables and booths to ensure optimal seating arrangements.
  • Assess the dining experience timing to provide accurate wait time estimates.
  • Assist in clearing, setting up, and maintaining tables as needed.
  • Demonstrate agility and efficiency in movement throughout the dining area.
  • Maintain a positive demeanor and composure in a fast-paced environment.
  • Acquire comprehensive knowledge of the menu and presentation styles.
  • Skillfully carry multiple dishes and deliver them to the correct guests.
  • Utilize the intercom system to call guests with a friendly tone.
  • Perform additional tasks as assigned by the manager on duty.
  • Adhere to the uniform policy throughout your shift.
  • Utilize the Point of Sale system for order entry.
  • Handle cash transactions accurately and responsibly.
  • Exhibit basic computer proficiency for scheduling purposes.
  • Obtain necessary certifications, including Food Handler's Permit and TABC Server Seller Certification, prior to commencing training.

Qualifications:

Proficiency in using a Point of Sale system for order processing.

Ability to manage cash transactions and provide change to guests.

Basic computer skills for online scheduling.

Willingness to obtain required food service certifications before training begins.

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