Room Care Specialist

2 weeks ago


Bedford, Texas, United States Esperanto Full time

Position: Housekeeping Room Attendant

Company Overview:

Esperanto Developments is a forward-thinking hospitality management firm dedicated to delivering exceptional value to all stakeholders. Our diverse and skilled team consistently surpasses the expectations of guests, associates, and owners alike. We facilitate the balance between risk and reward, empowering our team with the tools and confidence to embrace larger and more ambitious opportunities. Our commitment to fostering robust partnerships is grounded in the belief that profitability is fundamentally rooted in people and relationships.

Vision:

At Esperanto Developments, we aspire to be acknowledged as a pioneering leader in the hospitality sector, driving meaningful growth and positively influencing the lives of all involved.

Job Responsibilities:

The Housekeeping Room Attendant plays a crucial role in ensuring the cleanliness and upkeep of guest accommodations.

Key Qualifications:

  • Strong service orientation with a solid understanding of customer service principles.
  • Exceptional communication skills, with the ability to effectively convey information and ideas.
  • Capability to comprehend and follow instructions related to cleaning agents.
  • Proficient in the safe and efficient use of cleaning chemicals and equipment.

Availability: Weekend, evening, and holiday availability is essential.

Incentives:

  • Signing Bonus: $200.00 after 60 days of employment.
  • Referral Bonus: $150.00 after 60 days of employment.

Core Duties:

  • Receive room assignments from the Supervisor at the start of each shift.
  • Ensure your cart is adequately stocked with necessary supplies.
  • Familiarize yourself with the proper procedure for entering guest rooms.
  • Utilize a systematic approach for cleaning both occupied and vacant rooms to ensure thoroughness.
  • Inspect rooms for any damages to furniture and equipment, reporting any issues to your Supervisor immediately.
  • Return any found items to Lost and Found, documenting the date, location, and finder’s name.
  • Conduct a final inspection of the room before leaving.
  • Notify the housekeeping department when a room is clean and whether it is occupied or vacant.
  • Restock your cart and dispose of any trash and dirty linens at the end of your shift.
  • Address guest inquiries and provide assistance as needed.
  • Report any suspicious activities or hazardous conditions to the Safety/Security Department.
  • Provide guidance for guest and employee safety during emergencies.
  • Perform additional tasks as directed by your Supervisor.

At Esperanto Developments, we are committed to fostering meaningful careers in hospitality for our associates. We offer competitive salaries, comprehensive health benefits, extensive training and development opportunities, pathways for advancement within the organization, and a positive, team-oriented culture where individuals truly make a difference.

Esperanto Developments is an equal opportunity employer, upholding policies that prohibit unlawful discrimination based on any protected classification under applicable laws. We maintain a drug-free workplace, where the use or possession of illegal substances or alcohol during work hours is strictly prohibited.



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