Sales Support Representative
4 days ago
Sysco Corporation is a global leader in foodservice distribution, operating over 333 distribution facilities worldwide and serving more than 700,000 customer locations. We are seeking a talented individual to join our team as a Customer Service Representative, providing customer and Territory Managers (TMs) support with the sales of hotel and operational supplies.
Responsibilities:
* Answer incoming calls and emails from TMs, researching and providing information on estimated time of arrival (ETA), customer history data, order tracking, delivery issues, proof of delivery, etc.
* Process orders, invoices, credits/returns, and respond to customers' inquiries.
* Enter and update vendor drop ship orders, including vendor manufacturer ID, cost of goods, color specifications, sizes, etc.
Requirements:
* High School diploma or GED required; college degree preferred.
* 2 years Customer Service experience, including working knowledge of shipping procedures and practices, inventory control processes, procedures and practices, and inventoried product line specifications (dimensions, weight, etc.).
* Excellent communication (verbal and written), interpersonal, and professional interactive skills are necessary to perform at a high degree of proficiency.
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