Customer Service Representative

7 days ago


Bentonville, Arkansas, United States Planet Fitness - Excel Fitness Full time

We're a dynamic and growing fitness franchise group based out of Austin, TX, with over 80 clubs in six states. Since 2016, we've expanded from 16 locations in Texas to our current footprint, offering exciting career growth opportunities.

Exceptional Compensation

Our senior managers started at the front desk and have progressed to earn salaries ranging from $42,000 as a General Manager to over $100,000 as a Regional Director overseeing multiple locations.

Job Responsibilities
  • Provide exceptional customer service experiences for members.
  • Check members into the system, facilitate new account sign-ups, and respond to member inquiries in a timely and professional manner.
  • Detailed cleaning in all areas of the facility.
Requirements and Qualifications
  • Excellent customer service skills; able to interact positively and professionally with members and colleagues.
  • Punctuality and reliability are essential.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma or equivalent required.
  • Must be 18 years or older.
Benefits and Perks
  • Take advantage of our financial wellness benefit, MyFlexPay.
  • Enjoy a FREE Planet Fitness Black Card Membership.
  • Access our Employee Assistance Program (EAP) for free and confidential counseling resources.
  • Eligible employees receive Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.


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