Residential Associate, Latino Services

3 weeks ago


Madras, Oregon, United States BestCare Treatment Services Full time
Job Summary

The Residential Associate (certified or uncertified) plays a vital role in providing support and assistance services to clients and staff at the assigned residential program. This position requires a strong commitment to excellent patient care and a collaborative approach to working with the treatment team.

Key Responsibilities
  • Work closely with other staff to provide high-quality patient care
  • Complete initial intakes as requested by the Intake Coordinator
  • Maintain cleanliness of the medication and work areas, and perform other cleaning duties as assigned
  • Contribute to maintaining a healthy treatment milieu
  • Ensure client safety by making rounds for bed checks and being aware of client locations at all times
  • Maintain accurate and confidential documentation in the Electronic Medical Record (EMR) client files
  • Answer phones and complete filing as needed
  • Provide transportation for residents to attend medical appointments, self-help groups, and other appointments as needed
  • Perform other duties as assigned by the Program Supervisor or Director
Organizational Responsibilities
  • Perform work in alignment with BestCare's mission, vision, values
  • Support the organization's commitment to diversity, equity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals
  • Strive to meet Program/Department goals and support the organization's strategic goals
  • Adhere to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and compliance needs
  • Understand and maintain professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes
Qualifications
  • High School Diploma (or equivalent)
  • Familiarity with the substance-abusing population and people with disabilities
  • For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous one (1) year at the time of hire
  • Requires certification as CRM, PSS, or THW, or ability and commitment to obtain within six (6) months of hiring
  • Current CPR and First Aid certification, or ability and commitment to obtain within 6 weeks of hiring
Preferred Qualifications
  • Bilingual in English/Spanish a plus
  • Previous training, experience, or knowledge of treatment in the disease of addiction is preferred
Work Environment/Physical Demands

The work environment is respectful, multi-cultural, and inclusive. The position requires the employee to dress in a manner that meets the standards for professional attire at BestCare or per department-or job-specific requirements.



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