Receiving Department Associate

3 weeks ago

Torrance, California, United States Marukai Corp. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Receiving Department Associate to join our team at Marukai Corp. As a key member of our receiving department, you will be responsible for ensuring the smooth receipt and processing of shipments, maintaining accurate records, and providing exceptional customer service.

Key Responsibilities
  • Collaborate with Department Manager to receive and process shipments
  • Inspect contents to ensure they are undamaged and verify packages according to order invoices
  • Communicate any discrepancies or mistakes to Department Manager
  • Prepare shipments for return to vendors due to unsatisfactory quality or replacements
  • Label deliveries and allocate them to their designated place
  • Ensure all invoices are signed and maintain accurate records
  • Perform and execute functions relating to merchandise preparation, staging, and outbound shipments
  • Maintain a clean and sanitized work area
Customer Service
  • Provide premier customer service, including greeting customers and responding to questions
  • Engage in suggestive selling and other sales techniques
  • Meet or exceed Department's sales goals assigned through the efficient execution of Company policies and procedures
  • Maintain cleanliness of work area, storage area, and selling floor
  • Ensure a safe and clean work environment
Requirements
  • High School Diploma or GED equivalent preferred
  • Must be 18 or older to use sharp knives, use ladders, scaffolds, or their substitutes, substitutes above 6 feet in height, and to operate or assist in operating power-driven machinery or equipment
  • Must be able to use job-related equipment such as a stepping ladder, mop, and push carts
  • No experience required, but a minimum of 1-2 years of work experience in a similar work environment is preferred
  • Previous experience as a Warehouse Associate, General Laborer, or Forklift Operator is preferred
  • Must be able to lift up to 20 pounds without aid
Working Conditions
  • Able to deliver friendly, courteous, prompt customer service
  • Able to read, write, and do simple math problems
  • Able to interpret, understand, and follow instructions
  • Ability to effectively communicate and respond to questions from the general public and management
  • Ability to interact with all levels of management
  • Must be able to operate pallet jack, scissor lift, baler, compactor, and scrub machine
  • Possess a food handling license or the ability to acquire one
  • Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 100 lbs. with a lifting aid and up to 20 lbs. without aid
  • Ability to push and pull fully loaded hand trucks
  • Ability to stand for long periods of time, walk, and move rapidly, bend, stoop, twist, and turn frequently

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