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Senior Operations Manager

2 months ago

Camarillo, California, United States Atria Senior Living Full time
Job Summary

Atria Senior Living is seeking an experienced Executive Director to lead our community's day-to-day operations. As a key member of our team, you will be responsible for overseeing the overall performance of the community, including financial management, sales, and resident satisfaction.

Key Responsibilities
  • Leadership and Management: Recruit, train, and develop a high-performing team of leaders in sales, care, hospitality, and resident engagement.
  • Financial Management: Oversee the development and implementation of sales and operations strategies to achieve company objectives.
  • Resident Satisfaction: Foster an environment of high customer satisfaction and ensure a quality-oriented and engaged workforce.
  • Compliance and Risk Management: Ensure compliance with all local, state, and federal regulations and focus on creating a safe working and living environment.
  • Strategic Planning: Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services.
  • Team Development: Build a high-performing team and keep engagement high.
  • Community Involvement: Remain active in local community activities and establish networks and resources for resident referrals.
Requirements
  • Education: Bachelor's degree in Business Administration, Healthcare Administration, or related subject.
  • Experience: Three to five years of experience in operations management with demonstrated success in meeting financial and sales goals.
  • Licensure: Ability to become licensed as an administrator for assisted living within a prescribed timeframe in states requiring such a license.
  • Other: Must possess a valid driver's license and meet company motor vehicle policy standards.