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Security Operations Supervisor

2 months ago

Indianapolis, Indiana, United States Allied Universal® Full time
Job Overview

Allied Universal, a premier provider of security and facility services across North America, is dedicated to offering fulfilling career opportunities that instill a sense of purpose. In a vibrant, diverse, and inclusive environment, you will be part of a team that fosters a culture reflecting the communities and clients we serve. We provide comprehensive benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and various discounts for most full-time roles.

What We Offer
  • Competitive Starting Wage: $21/Hour
  • DailyPay: Access Your Earnings Anytime
  • Be Part of the Largest Security Firm in the Nation, Expanding Globally
  • Contribute to Your Community
  • Paid Orientation and Comprehensive On-the-Job Training
  • Opportunities for Career Advancement
  • Medical, Dental, and 401K Benefits Available After 60 Days for Full-Time Employees
Position Summary

As a Shift Supervisor - Unarmed, you will oversee the security operations of a high-profile client's facility and its surrounding areas during your designated shift. Your responsibilities will include performing general security tasks as directed, ensuring the protection of individuals and property, and enforcing all relevant policies, rules, and regulations as outlined in post orders. You will play a key role in deterring criminal activity and misconduct.

Key Responsibilities
  • Initiate emergency notifications as necessary according to site Post Orders.
  • Guide and instruct team members on their duties.
  • Cross-train officers to enhance versatility and operational efficiency.
  • Provide management with recommendations for productivity and cost reduction.
  • Suggest improvements for physical security assessments and post orders.
  • Advise on personnel actions for those under your supervision.
  • Manage staffing, scheduling, and training for security officers assigned to your shift.
  • Ensure compliance with contract-required training and screening for security personnel.
  • Maintain overtime within established limits set by Allied Universal.
  • Regularly inspect security personnel and their performance to ensure quality service and contract adherence.
  • Perform additional operational tasks such as payroll management and incident report reviews.
Qualifications
  • High school diploma or equivalent.
  • Licensing requirements may vary based on state and/or local laws and regulations.
  • Current and valid driver's license.
  • Must possess one or more of the following:
    • Associate's degree or higher in any field.
    • Active-duty military service, military reserves, or National Guard experience.
    • Experience as auxiliary police or police cadets.
    • At least one (1) year of verifiable and successful security experience.
  • Minimum of two (2) years of verifiable work experience demonstrating:
    • Exceptional customer service skills.
    • Ability to maintain composure during emergencies.
    • Capability to understand and apply written and verbal instructions, and to compose reports.
  • Strong oral and written communication skills; ability to write clearly and accurately.
  • Effective planning and organizational skills.
  • Proficiency in Microsoft Office applications.
  • Strong problem-solving abilities.
  • Skills in coaching, mentoring, and motivating team members.
  • Active listening and teamwork skills.
  • Ability to assess and evaluate situations effectively.
  • Capability to synthesize facts and concepts.
  • Quickly identify critical issues.
  • Ability to compile, sort, and interpret data.
  • Research and investigate skills.
  • Conflict mediation with tact and diplomacy.
  • Goal-setting and achievement skills.
  • Attention to detail.
Preferred Qualifications
  • Experience with Emergency Management Systems and FEMA Incident Command Certification (ICO 100, 200, 300).
  • Knowledge of EMS protocols, Medical First Responder, or Emergency Medical Technician training.
Benefits
  • Comprehensive medical, dental, vision, life, AD&D, and disability insurance.
  • Eligibility for enrollment in our company's 401(k) plan.
  • Paid holidays at time and a half for seven holidays annually, if worked.
  • 40 hours of vacation after one year of employment, with unused vacation paid out as required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.