Digital Forensics Expert
8 hours ago
Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors. Our mission is to enable our customers to protect and save lives, accelerate justice, and preserve privacy in communities worldwide.
What You'll DoAs a Tier 3 engineer, you will be responsible for troubleshooting and resolving complex issues, working closely with end customers, QA, R&D, and Product Management. Your high level of technical expertise will be required to provide expert tips, advice, and solutions, as well as represent Cellebrite Support on digital forensic forums.
Key Responsibilities- Provide expert technical guidance and support
- Troubleshoot complex technical issues
- Represent Cellebrite Support on digital forensic forums
- Continually push for product improvements
- Provide technical expertise to group members
- Troubleshoot, investigate, and reproduce issues
- Manage bugs with R&D to ensure timely fixes
- Establish and maintain processes, procedures, and documentation
- At least three years of experience in a digital forensics role
- Strong background in cloud infrastructure, especially in AWS
- Background in decoding and analytics software
- Experience with Cellebrite Physical Analyzer and Pathfinder products
- Strong background in databases and NoSQL databases (MongoDB and/or Elastic Search)
- Strong background in IT infrastructure (DNS, Active Directory)
- Strong background in networking
- Hands-on technical expertise in operating systems, scripting, and coding
- Strong analytical and problem-solving skills
- Excellent written communication and verbal skills
- Methodical, structured, and organized
- Patient and eager to help
- Strong desire to learn and develop personal expertise
- Strong desire to help others develop expertise
- Highly motivated with a take ownership attitude
This is a hybrid position in the Tyson's Corner VA or Morristown NJ area. Only local candidates will be considered.
Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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