Customer Service Representative

4 days ago


Holland, Ohio, United States Orkin Full time
Job Summary

Orkin is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Utilize a Windows-based system to track routes and optimize schedules for our technicians.
  • Develop and maintain strong relationships with customers, resolving issues and escalating concerns as needed.
  • Monitor and update customer databases with accurate information, ensuring seamless communication and service delivery.
  • Participate in quality assurance processes, programs, and initiatives to drive continuous improvement and customer satisfaction.

Requirements
  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Excellent interpersonal and communication skills.
  • Basic computer skills in various software and web-based applications.
  • Strong attention to detail and follow-through.
  • Demonstrated ability to prioritize tasks and manage time efficiently.

Benefits
  • Competitive earnings.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401(k) plan with company match and employee stock purchase plan.
  • Paid vacation, holidays, and sick leave.
  • Employee discounts, tuition reimbursement, and dependent scholarship awards.

About Orkin
  • Founded in 1901, Orkin is a global residential and business service provider, offering comprehensive and efficient pest management services.
  • Our commitment to quality, customer satisfaction, and community involvement has earned us a reputation as a trusted and reliable partner.
  • We offer opportunities for growth and development, as well as a supportive and inclusive work environment.

Qualifications and Requirements
  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Excellent interpersonal and communication skills.
  • Basic computer skills in various software and web-based applications.
  • Strong attention to detail and follow-through.
  • Demonstrated ability to prioritize tasks and manage time efficiently.

Work Environment
  • Candidates must meet physical job requirements and safely perform job duties with or without accommodations.
  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods.
  • Be able to regularly lift and/or move up to 25 pounds.


  • Holland, Ohio, United States Dynamic Dies Full time

    About the Role:Dynamic Dies is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and ensuring their needs are met.Key Responsibilities:* Respond to customer inquiries and resolve issues in a timely and professional...


  • Holland, Ohio, United States Dynamic Dies Full time

    About Dynamic DiesDynamic Dies is a family-owned company that values its employees and provides a positive work environment. Founded in 1971, we are one of the largest manufacturers of tooling for the corrugated box industry.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the...


  • Holland, Ohio, United States Dynamic Dies Full time

    About Dynamic DiesFounded in 1971, Dynamic Dies is a family-owned company that values its employees and provides a positive work environment. We are one of the largest manufacturers of tooling for the corrugated box industry, with a multi-state operation consisting of four manufacturing facilities.Customer Service Representative RoleAs a Customer Service...


  • Holland, Ohio, United States Dynamic Dies Full time

    Job OverviewDynamic Dies is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their orders are fulfilled accurately and efficiently.Key Responsibilities:Enter orders and generate quotes for...


  • Holland, Ohio, United States Orkin Full time

    OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our service delivery team, you will play a critical role in ensuring that our customers receive exceptional service and support.ResponsibilitiesField incoming requests and schedule service visits to ensure timely and...


  • Holland, Ohio, United States Orkin Full time

    {"Responsibilities": " As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that meets our high standards. You will field incoming requests, schedule service visits, and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service...


  • Holland, Ohio, United States Orkin Full time

    Overview:We are seeking a highly skilled Customer Service Specialist to join our team at Orkin. As a critical member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Field incoming requests, schedule service visits, and...


  • Holland, Ohio, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This includes greeting guests authentically, engaging in friendly conversation, and providing assistance as needed. You will also welcome guests into self-checkout and scan and bag their items efficiently.What You'll Do:• Create a...


  • Holland, Ohio, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a skilled Guest Services Representative to join our team.Key Responsibilities:Assist guests with their needs and respond to requests in a timely and professional manner.Process reservations, registration, and departures according to company guidelines.Collect relevant guest information for...


  • Holland, Ohio, United States Extended Stay Full time

    **Key Responsibilities:**As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes:Assisting guests at all times and responding to their requests in a timely and professional manner.Providing reasonable accommodations to guests as needed.Processing reservations,...


  • Holland, Ohio, United States Extended Stay Full time

    Key Responsibilities:As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes:Assisting guests at all times and responding to their requests in a timely and professional manner.Providing reasonable accommodations to guests as needed.Processing reservations,...


  • Holland, Ohio, United States Sam's Club Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...


  • Holland, Ohio, United States Sam's Club Full time

    Job Summary:As a Member Frontline Cashier Associate at Sam's Club, you will play a vital role in providing exceptional customer service to our members. Your primary responsibility will be to operate the front end of the store, handling cash transactions, processing payments, and maintaining a clean and organized area. You will also be responsible for...


  • Holland, Ohio, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for our guests.Key Responsibilities:Create a warm and inviting atmosphere for every guest,...


  • Holland, Ohio, United States Fifth Third Full time

    Join Our Team at Fifth Third BankWe are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller at our Spring Meadows branch in Holland, OH.Key Responsibilities:Provide exceptional customer service to our clients, addressing their inquiries and resolving issues in a timely and professional manner.Work closely with the...

  • Team Lead

    2 weeks ago


    Holland, Ohio, United States Walmart Full time

    Job SummaryAs a Team Lead - Member Services, you will be responsible for providing exceptional customer service to our members, ensuring their needs are met, and resolving any issues that may arise. You will also be responsible for leading a team of customer service representatives, providing guidance and support to ensure they are meeting the high standards...


  • Holland, Ohio, United States Burlington Full time

    Job Summary: As a Cashier Associate at Burlington, you will be responsible for delivering excellent customer service with a positive, professional attitude. Your key responsibilities will include accurately and efficiently ringing on register, processing layaways, returns, and exchanges, and performing other tasks as assigned by your manager.Key...

  • Member Team Lead

    2 weeks ago


    Holland, Ohio, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and experienced Member Team Lead to join our team at Walmart. As a Member Team Lead, you will be responsible for providing exceptional customer service, leading a team of associates, and ensuring a positive shopping experience for our members.Key ResponsibilitiesCustomer Service: Assist members with purchasing...

  • Member Team Lead

    2 weeks ago


    Holland, Ohio, United States Sam's Club Full time

    Job SummaryAs a Member Team Lead at Sam's Club, you will be responsible for providing exceptional member service, leading a team of associates, and ensuring a positive shopping experience for our members. This role requires strong communication and leadership skills, as well as the ability to work in a fast-paced retail environment.Key ResponsibilitiesAssist...


  • Holland, Ohio, United States JobGet Staffing Full time

    Job Title: Custom FramerJob Description:We are seeking a skilled Custom Framer to join our team at JobGet Staffing. The successful candidate will be responsible for framing artwork, ensuring the department is clean and well-stocked, and providing exceptional customer service. They will also be required to meet framing deadlines, have knowledge of fine arts,...