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Customer Service Representative

1 month ago

Holland, Ohio, United States Dynamic Dies Full time
About Dynamic Dies

Dynamic Dies is a family-owned company that values its employees and provides a positive work environment. Founded in 1971, we are one of the largest manufacturers of tooling for the corrugated box industry.

Job Summary

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the everyday voice of the company to our customers, responsible for entering orders and generating quotes for our customers.

Key Responsibilities
  • Enter orders and generate quotes for customers
  • Respond to customer emails and requests in a timely manner
  • Ensure all information needed for production is complete
  • Be the contact for any issues or concerns from customers or production
Requirements
  • 3 years of Customer Service experience in a manufacturing environment or problem-solving environment
  • Excellent communication skills, both verbally and written
  • Strong computer skills, including Excel, Outlook, and Sharepoint
  • Good attention to detail
  • Strong organizational skills and the ability to manage multiple projects and priorities
Work Schedule

This position will work from 8 AM - 4:30 PM with occasional overtime to service the customer's needs. Work from home flexibility may be available after 1 year in the position.

Why Work for Dynamic Dies?

We offer a competitive benefits package, including medical and dental, as well as great perks, such as employee appreciation events, free food, games, prizes, and schedule flexibility.