Patient Experience Coordinator
2 weeks ago
We are seeking a highly motivated and customer-focused Patient Experience Coordinator to join our team at Limitless Male Medical. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our clients.
About the RoleThis is a full-time position that requires a strong ability to multitask, work in a fast-paced environment, and maintain a high level of professionalism at all times. You will be responsible for greeting patients, checking them in, and ensuring that they are comfortable and informed throughout their visit.
Key Responsibilities- Provide exceptional customer service to patients and build lasting relationships with them
- Maximize clinic flow and efficiency through scheduling and effective communication
- Contact new leads and schedule their first appointment
- Ensure that patients are roomed in a timely manner and triage and room patients if the clinical staff is busy
- Become an expert in our products and offerings and serve as a go-to source for patients who need more information
- Meet face-to-face with new and existing patients to discuss the process of the treatment program and the financials involved
- Collaborate with the clinical staff to ensure every patient visit is a positive experience
- Ability to work with computer programs such as ECW, Hubspot, and Quest
- Ensure that all patients are following the program set in place and follow up with them if deviation occurs as well as missed payments
- Order medication for patients using clinic protocols
- Able to create and follow up on tasks in a timely manner
- Exceptional people skills
- Computer skills: EMR, Microsoft Office, Hubspot, Scheduling & texting platforms
- Above and beyond customer service
- Able to multitask
- Organized and detail-oriented
- Time management skills
- Previous sales experience
- Competitive salaries and benefits
- Opportunities for growth and development
- PTO accrual
- Health, Vision, and Dental Available with HSA & FSA options
- Employee appreciation and recognition
- 401K option
- Limitless male clothing discounts
- Company-paid LTD & employee life insurance
- Employee discounts on treatments, supplements, and products
-
Patient Experience Coordinator
2 weeks ago
Des Moines, Iowa, United States Limitless Male Full timeJob Title: Patient Experience CoordinatorLimitless Male Medical Clinic is seeking a highly skilled Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will be responsible for providing exceptional customer service to patients, building lasting relationships, and ensuring a positive experience for every patient visit.Key...
-
Patient Experience Coordinator
2 weeks ago
Des Moines, Iowa, United States Limitless Male Full timeJoin Our Team as a Patient Experience CoordinatorAt Limitless Male Medical, we're seeking a highly skilled and charismatic Patient Experience Coordinator to join our team. As a key member of our front office staff, you'll be responsible for creating a positive and memorable experience for our patients. Your exceptional communication skills, combined with...
-
Patient Experience Coordinator
2 weeks ago
Des Moines, Iowa, United States Limitless Male Full timeAbout Limitless Male Medical ClinicWe are a fast-growing, unique, and team-oriented company that prioritizes the well-being of our employees and patients. Our mission is to provide exceptional care and support to men of all ages, helping them achieve their goals and become the best version of themselves.Job SummaryWe are seeking a highly skilled and...
-
Experience Coordinator
4 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob Title: Experience SpecialistUnityPoint Health is seeking an experienced and compassionate Experience Specialist to join our team. As a key member of our healthcare team, you will play a vital role in creating a positive and memorable experience for our patients, families, and visitors.Responsibilities:Provide exceptional customer service and greet...
-
Experience Coordinator
2 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryUnityPoint Health is seeking a skilled Experience Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in creating a positive experience for our patients, families, and visitors.Key Responsibilities:Provide exceptional customer service and greet patients, families, and visitors with a warm...
-
Experience Coordinator
4 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Experience Coordinator to join our team at UnityPoint Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare providers.ResponsibilitiesProvide Warm...
-
Experience Coordinator
1 week ago
Des Moines, Iowa, United States UnityPoint Health Full timeOverview:At UnityPoint Health, we're committed to delivering exceptional patient experiences. As an Experience Coordinator, you'll play a vital role in reflecting our FOCUS values and creating meaningful first impressions for our patients, families, and visitors.You'll serve as a central point of contact, liaising between patients/families/visitors and our...
-
Experience Coordinator
3 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Experience Coordinator to join our team at UnityPoint Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key Responsibilities:Provide...
-
Experience Coordinator
2 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryUnityPoint Health is seeking a skilled Experience Coordinator to join our team. In this role, you will play a vital part in delivering exceptional patient experiences, reflecting our organization's commitment to UnityPoint Health's FOCUS values.Key ResponsibilitiesProvide warm welcomes and empathetic communication to patients, families, and...
-
Experience Coordinator
2 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Experience Specialist to join our team at UnityPoint Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring that our patients, families, and visitors feel valued and supported.ResponsibilitiesProvide warm and...
-
Travel Experience Coordinator
2 weeks ago
Des Moines, Iowa, United States Happy Vibes Travel Full timeJob Title: Entry-Level Reservation CoordinatorWe are seeking a detail-oriented and enthusiastic Entry-Level Reservation Coordinator to join our team at Happy Vibes Travel. As a key member of our team, you will play a crucial role in providing seamless and memorable travel experiences for our clients.Key Responsibilities:Assist clients with making travel...
-
Patient Experience Representative
3 weeks ago
Des Moines, Iowa, United States The Iowa Clinic Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Patient Experience Representative to join our team at The Iowa Clinic. As a Patient Experience Representative, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesRepresent the clinic by providing advanced level patient...
-
Patient Financial Coordinator
2 weeks ago
Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full timeWe are seeking a highly skilled Financial Counselor to join our team at Iowa Orthopaedic Center PC. In this role, you will play a critical part in ensuring the timely collection of patient accounts by communicating with patients, insurance companies, and other stakeholders. Your expertise in medical billing and insurance will be essential in providing...
-
Patient Care Coordinator
7 days ago
West Des Moines, Iowa, United States DMOS Orthopedic Center Full timeJob SummaryDMOS Orthopaedic Center is seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and support to our patients and their families.Key ResponsibilitiesProvide personalized support to patients and their families, addressing...
-
MDS Coordinator
2 weeks ago
Des Moines, Iowa, United States Campbell Street Senior Living Full timeAbout the RoleCampbell Street Senior Living is seeking a skilled MDS Coordinator to join our team. As a key member of our healthcare team, you will be responsible for coordinating and managing the care of our residents, ensuring their needs are met and their dignity is respected.As an MDS Coordinator, you will work closely with our facility team to assess...
-
Patient Care Director
2 weeks ago
Des Moines, Iowa, United States Trinity Health Full timeJob Summary: We are seeking a highly skilled Patient Care Director - Care Coordination Specialist to lead our Care Management Department in providing exceptional care to our patients. The ideal candidate will have a strong background in case management, excellent leadership skills, and the ability to coordinate care across the healthcare continuum. Key...
-
Patient Experience Liaison
2 weeks ago
West Des Moines, Iowa, United States The Iowa Clinic Full timeA Day in the Life of a Patient Experience RepresentativeAs a Patient Experience Representative at The Iowa Clinic, you will play a vital role in delivering exceptional patient care and creating a positive experience for our patients and families.Key Responsibilities:Represent the clinic by providing advanced level patient services, including registration,...
-
Patient Care Coordinator
3 weeks ago
West Des Moines, Iowa, United States DMOS Full timeDMOS Orthopaedic Center: A Leader in Patient-Centered CareWe are seeking a highly skilled and compassionate Patient Care Navigator to join our team at DMOS Orthopaedic Center. As a Patient Care Navigator, you will play a vital role in ensuring that our patients receive the highest level of care and support throughout their orthopaedic journey.Key...
-
Patient Experience Liaison
2 weeks ago
West Des Moines, Iowa, United States The Iowa Clinic Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Patient Experience Representative to join our team at The Iowa Clinic. As a key member of our clinical services team, you will play a vital role in ensuring a positive and seamless experience for our patients.Key ResponsibilitiesRepresent the clinic by providing exceptional patient services,...
-
Workplace Experience Coordinator
1 week ago
West Des Moines, Iowa, United States ITA Group Inc Full timeJob DescriptionAs a Workplace Experience Coordinator at ITA Group Inc, you will play a vital role in creating a welcoming and productive work environment. Your primary responsibility will be to provide exceptional customer service to Team Members and guests, ensuring their needs are met and exceeded.The ideal candidate will possess excellent communication...