Customer Service Lead

5 days ago


Natick, Massachusetts, United States Burlington Full time
Customer Service Lead

Burlington is seeking a Customer Service Lead to join our team. As a key member of our management team, you will be responsible for:

Key Responsibilities
  • Directing cashier coverage and customer flow at the front of lines to ensure efficient service
  • Assisting the management team in communicating promotions and company updates
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions
  • Supporting training for team members

What We Offer

Burlington offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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