Customer Service Representative
5 days ago
**Job Summary**
At National Seating & Mobility, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our branch administration team, you will play a vital role in providing exceptional customer service and support to our clients and referral sources.
**Key Responsibilities**
- Answer phone calls and manage phone requests and inquiries in a professional and helpful manner.
- Communicate with clients, clinicians, and caregivers to provide follow-up on pending orders as directed by branch leadership.
- Coordinate with branch staff and clients/caregivers to set client/referral source evaluation, delivery, and repair appointments.
- Assist in the completion of work orders, including verification of client information, equipment detail entry, and eligibility for funding.
- Perform data entry of all pertinent information, including scanning documentation received, and file documents and folders.
- Assist with physical inventory at the direction of branch leadership.
- Provide clerical support for the preparation of inventory documentation.
- Responsible for continuing education related to job duties, including staying informed about and familiar with NSM's current and/or new policies and procedures.
**Work Environment**
This role operates in a professional office environment, and the employee is regularly required to use standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
**Required Education, Experience, & Competencies**
High School Diploma or G.E.D.
Communication Proficiency
Computer Proficiency
Organizational Skills
Customer/Client Focus
This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.
-
Customer Service Representative
3 weeks ago
Natick, Massachusetts, United States Carvana Full timeAbout the RoleCarvana is seeking a highly motivated and customer-focused individual to join their team as a Customer Service Delivery Advocate. This role requires a minimum of 2 years of customer-facing experience and the ability to perform physically demanding tasks.Key ResponsibilitiesDeliver Vehicles to Customers: Safely transport and deliver vehicles to...
-
Customer Service Representative
3 weeks ago
Natick, Massachusetts, United States Stop & Shop Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Store Support Team as a Customer Service Representative. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support in our stores.Key Responsibilities:Provide exceptional customer service and support to...
-
Customer Service Representative
2 weeks ago
Natick, Massachusetts, United States Disability Solutions Full timeAbout Disability SolutionsWe are a leading provider of disability services, dedicated to delivering exceptional support to individuals with disabilities and their families. Our team is passionate about making a positive impact in the lives of those we serve.Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
2 weeks ago
Natick, Massachusetts, United States Global Partners Full timeJob Title: Guest Service Associate/CashierAt Global Partners, we're committed to providing exceptional customer service and creating a welcoming environment for our guests. As a Guest Service Associate/Cashier, you'll play a vital role in ensuring our stores run smoothly and efficiently.Key Responsibilities:Provide top-notch customer service to our guests,...
-
Customer Service Representative
2 weeks ago
Natick, Massachusetts, United States Waltham Services, LLC. Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Waltham Services, LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and colleagues.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and...
-
Customer Service Representative
1 day ago
Natick, Massachusetts, United States Walgreens Full timeJob Description:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, friendly, and efficient checkout service, and engaging customers and patients by greeting them and offering...
-
Customer Service Representative
24 hours ago
Natick, Massachusetts, United States Walgreens Full timeJob Description:As a Customer Service Associate at Walgreens, you will be the face of our company, delivering a distinctive and delightful customer experience. You will be responsible for providing courteous, fair, friendly, and efficient checkout service, as well as engaging customers and patients by greeting them and offering assistance with products and...
-
Customer Service Representative
6 days ago
Natick, Massachusetts, United States Stop & Shop Full timeAbout Stop & ShopWe're a company that's dedicated to creating a culture where our associates feel valued and empowered to make a difference. Our goal is to provide exceptional customer service and to be a positive force in our communities.Job SummaryWe're seeking a PT Courtesy Clerk-Bundler to join our team. As a Courtesy Clerk-Bundler, you'll be responsible...
-
Customer Service Representative
2 weeks ago
Natick, Massachusetts, United States Global Partners Full time{"Job Title": "Guest Service Associate/Cashier", "Job Description": "At Global Partners, we are committed to providing exceptional customer service and a safe, clean, and welcoming environment for our guests. As a Guest Service Associate/Cashier, you will play a critical role in ensuring the success of our convenience stores and gas stations. Key...
-
Customer Service Representative
3 weeks ago
Natick, Massachusetts, United States Skybokx 109 Sports Bar & Grill Full timeAbout the Role:The Host/Hostess is responsible for providing exceptional customer service and ensuring a positive dining experience for guests at our establishment. This role is a key part of our team, and we're looking for someone who is passionate about delivering outstanding service and creating memorable experiences for our guests.Key...
-
Customer Service Representative
1 week ago
Natick, Massachusetts, United States Global Partners Full timeWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Global Partners LP. As a Guest Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Deliver outstanding customer service to...
-
Customer Service Representative
3 weeks ago
Natick, Massachusetts, United States CSM Corporation Full timeCompelling Benefits Package Full-time associates with CSM Corporation qualify for a comprehensive benefits package, including medical, dental, vision, paid time off, and a 401(k) plan. Key Responsibilities Anticipate and respond to guests in a friendly and positive manner, providing exceptional customer service. Process check-ins and check-outs, verify...
-
Customer Service Representative
3 weeks ago
Natick, Massachusetts, United States Ethos Veterinary Health Full timeAbout the Role:We are seeking a highly motivated and compassionate individual to join our team as a Client Care Specialist. As a key member of our client care team, you will play a crucial role in supporting our emergency department and providing exceptional client service.Responsibilities:Educate and Support: Inform clients and referring veterinarians about...
-
Customer Service Representative
2 weeks ago
Natick, Massachusetts, United States Panera Bread Full timeBe a Part of Our Dynamic TeamWe're seeking a skilled Cashier to join our team at Panera Bread in Natick, MA. As a Cashier, you'll play a vital role in delivering exceptional customer experiences and supporting our cafe teams in providing top-notch service.What We OfferA competitive starting pay rate of up to $17.50/hr BOEExceptional training and career...
-
Customer Service Representative
3 weeks ago
Natick, Massachusetts, United States Ethos Veterinary Health Full timeAbout the RoleWe are seeking a highly motivated and compassionate individual to join our team as a Client Care Specialist. As a key member of our client-facing team, you will play a crucial role in delivering exceptional client service and supporting our emergency department.ResponsibilitiesEducate and Support: Provide clients and referring veterinarians...
-
Customer Service Representative
2 weeks ago
Natick, Massachusetts, United States Ethos Veterinary Health Full timeAbout the Role:We are seeking a highly motivated and compassionate Client Care Specialist to join our dedicated team at Boston West Veterinary Emergency & Specialty in Natick, MA. As a Client Care Specialist, you will play a crucial role in supporting our emergency department while welcoming and assisting our guests.Responsibilities:Client Support: Educate...
-
Customer Service Representative
2 weeks ago
Natick, Massachusetts, United States Ethos Veterinary Health Full timeAbout the RoleWe are seeking a highly motivated and compassionate individual to join our team as a Client Care Specialist. As a key member of our emergency department, you will play a crucial role in supporting our clients and their pets.ResponsibilitiesEducate and Support: Inform clients and referring veterinarians about our comprehensive services and...
-
Service Engagement Representative
4 weeks ago
Natick, Massachusetts, United States Waltham Services, LLC. Full timeCustomer Service RepresentativeJob Category: Customer Service Requisition Number: CUSTO025428Job OverviewWhat We Are Seeking:We are in search of an individual with a cheerful disposition who can bring that enthusiasm to the workplace daily. The perfect candidate will possess innate problem-solving abilities and be capable of effectively engaging with a...
-
Customer Service Banker
4 weeks ago
Natick, Massachusetts, United States Middlesex Savings Bank Full timePosition Overview: The Customer Service Banker plays a vital role in representing Middlesex Savings Bank to both the public and internal colleagues, while actively promoting the Bank's core values and mission. Key Responsibilities: Customer Experience: Focus on delivering exceptional service to enhance customer satisfaction.Operational Excellence: Ensure...
-
Customer Service Associate
2 days ago
Natick, Massachusetts, United States Complete Staffing Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Complete Staffing Solutions.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and in-person.Respond to customer inquiries and resolve issues in a timely and professional manner.Work collaboratively with internal teams to ensure...