Customer Service Representative

1 month ago


Westlake, Texas, United States Charles Schwab Full time
Unlock Your Potential at Charles Schwab

As a Client Banking Services Professional, you will be at the forefront of delivering exceptional customer service to our Charles Schwab Bank clients. Your primary responsibility will be to field inbound calls, providing subject matter expertise on various banking products and services, including deposit accounts, online account management, and bill pay.

What We're Looking For
  • Minimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment.
  • Ability to multi-task with demonstrated experience in using multiple computing applications simultaneously.
  • Ability to work in the office up to 75% - 100% of the time, as required.
What We Offer

At Charles Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance


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