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Patient Services Coordinator

2 months ago

Bloomer, Wisconsin, United States Shore Medical Center Full time
Job Summary

Shore Medical Center is seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our medical office.

Key Responsibilities:
  • Coordinate Patient Appointments: Schedule and coordinate patient appointments, ensuring timely and efficient service.
  • Process Referrals and Pre-Certifications: Verify patient insurance and obtain necessary referrals and pre-certifications prior to the date of service.
  • Communicate with Patients: Greet and assist patients, respond to phone calls, and communicate with patients regarding their appointments and medical information.
  • Manage Patient Records: Maintain accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
  • Collaborate with Healthcare Team: Work closely with healthcare providers, nurses, and other staff members to ensure seamless patient care.
Requirements:
  • High School Diploma or Equivalent: Required.
  • 2-4 Years of Experience: In a customer service-oriented environment, preferably in a medical setting.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with patients, staff, and healthcare providers.
  • Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records.
  • Medical Terminology: Knowledge of medical terminology, medical insurance, and medical practice services and routines.
Why Join Our Team?

At Shore Medical Center, we value our employees and offer a comprehensive benefits package, including:

  • Competitive Salary: Based on experience.
  • Medical, Dental, and Vision Insurance: Comprehensive coverage for you and your family.
  • 401(k) Matching: Contribute to your retirement savings.
  • Life Insurance: Protection for you and your loved ones.
  • Tuition Reimbursement: Pursue your education and career goals.
  • Certification Reimbursement: Support your professional development.
  • Referral Incentive Program: Earn rewards for referring colleagues and friends.
  • Local Community Discounts: Enjoy exclusive discounts on products and services.