Front-Line Customer Experience Specialist

3 weeks ago


Steamboat Springs, Colorado, United States Steamboat Ace Hardware Full time
Customer Service Desk Assistant Opportunity

Estimated Salary: $21-25/hour (based on experience and qualifications)

About Our Store

Steamboat Ace Hardware is a local hardware store in Steamboat Springs, CO, committed to delivering exceptional customer service and building a strong community. We're looking for a Customer Service Desk Assistant to join our team.

Job Duties:
  • Provide exceptional customer service by greeting customers warmly and ensuring their needs are met.
  • Process customer orders and returns accurately and efficiently.
  • Resolving customer complaints and issues in a professional manner.
  • Support front-end staff in delivering top-notch service.
Qualifications:
  • High school diploma (some college preferred) and strong communication skills.
  • Experience in retail or customer service is beneficial, but a positive attitude is crucial.
  • Ability to multitask in a fast-paced environment.
  • Bilingual (Spanish) skills are highly desirable.
Why Join Our Team?
  • Diverse Work Environment: Engage with diverse customers and colleagues in a fast-paced environment.
  • Professional Growth: Opportunities to develop new skills and advance your career.
  • Supportive Team Culture: Join a team that values teamwork and camaraderie.
  • Consistent Scheduling: Enjoy a predictable full-time schedule that balances work and personal life.


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