Front Desk Assistant

3 days ago


Steamboat Springs, Colorado, United States Vacasa Full time
Company Overview

Vacasa is the largest full-service vacation rental company in North America, with local teams that are crucial to our success. They ensure our guests have a seamless stay by providing top-notch services.

We're seeking a hardworking and enthusiastic individual for our Front Desk Specialist role, which involves handling various administrative tasks and interacting with guests, vendors, and homeowners.

Salary and Benefits

The estimated salary for this position is $20-$22 per hour, with an additional $2 per hour from 12/1/24 - 4/30/25. We offer comprehensive benefits, including health/dental/vision insurance, 401K retirement savings plan, flexible vacation time, and paid sick days and holidays.

Job Description

In this role, you'll be responsible for:

  • Acting as the first point of contact for guests, vendors, and owners within our local management office
  • Taking incoming phone calls, occasional outbound calls, and responding to emails or chats on a daily basis
  • Assisting with the creation and delegation of maintenance and housekeeping tickets (if applicable)

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