Customer Experience Specialist

6 days ago


Steamboat Springs, Colorado, United States Citymarket Full time
About City Market: A Kroger Company

We're a leading grocery retailer with a rich history and commitment to excellence. At City Market, we believe that our employees are our greatest asset, which is why we provide comprehensive training, competitive compensation, and opportunities for advancement.

Job Role

This position involves interacting with customers, managing inventory, and performing tasks related to store maintenance. Ideal candidates will have strong problem-solving skills, be able to multitask effectively, and demonstrate a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Operate cash registers accurately and efficiently
  • Process returns and exchanges promptly, ensuring customer satisfaction
  • Maintain store cleanliness and organization, adhering to health and safety guidelines
  • Upsell and promote products to customers, increasing average transaction value
Requirements and Benefits
  • Must be at least 18 years old, with a high school diploma or equivalent required
  • 1+ year of customer-facing experience; previous retail or grocery experience preferred
  • Competitive salary range of $19-$23 per hour, depending on experience
  • Additional benefits, including flexible scheduling, tuition reimbursement, and employee assistance programs


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