Seasonal Sales Support Associate

2 days ago


Aventura, Florida, United States David Yurman Full time
Job Title: Seasonal Sales Support

Overview

The David Yurman Seasonal Sales Support role provides administrative and logistical support for the Retail Store Operations Staff. As a key member of our team, you will be responsible for ensuring the smooth operation of our stores during peak seasons.

Responsibilities

  • Process sales transactions accurately and efficiently at the point of sale.
  • Provide exceptional customer service by answering calls, responding to inquiries, and resolving issues in a timely and professional manner.
  • Assist sales associates on the sales floor as needed to ensure a seamless customer experience.
  • Maintain visual merchandising and housekeeping standards to reflect the current visual guidelines and priorities of the store.
  • Support the sales and operations team in wrapping client packages and cleaning client jewelry.
  • Assist the operations team with restocking store packaging and stationary supplies.
  • Help the operations team with unwrapping David Yurman bags for easy access and assembling DY Pocket Folders.
  • Assist the operations team in packaging and shipping client packages.
  • Contribute to inventorying office supply, packaging, and stationary needs.
  • Identify client jewelry repairs and assist the operations team in maintaining a clean case line.
  • Support the sales and operations team in organizing understock and conducting inventory serial case audits.
  • Ensure the organization and cleanliness of the jewelry cleaning area.

Qualifications

  • Minimum 1 year of experience in an operational role in a customer service environment; luxury retail experience preferred.
  • Proficient in Microsoft Excel and Outlook.
  • Ability to be detail-oriented, adapt, and prioritize in a fast-paced environment.
  • Flexibility to work in various roles based on business needs and to work non-traditional hours, including days, nights, weekends, and holidays.


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