IT Support Specialist

2 weeks ago


Lititz, Pennsylvania, United States Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services, partnering with medium to large-scale enterprises to deliver exceptional support and solutions.

We are seeking a skilled and experienced IT professional to join our team as a Desktop Support Specialist. This role will involve providing on-site and on-call support to end-users within our organization's desktop computing environment, ensuring timely and accurate resolution of technical issues.

Key Responsibilities:

  • Provide technical support and troubleshooting for desktop computers, laptops, and peripherals
  • Install and configure hardware and software, including operating systems and applications
  • Manage and maintain desktop computing environments, including group policies and SOE
  • Provide excellent customer service and communication skills to end-users and stakeholders
  • Collaborate with the IT team to resolve complex technical issues and implement solutions

Requirements:

  • At least 1 year of experience in a similar role
  • Strong technical skills, including knowledge of Windows operating systems, Microsoft Office applications, and PC/Laptop hardware
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Flexibility to work on demand and travel up to 20 miles as required

Perks and Benefits:

  • Flexible work arrangement and rostering system
  • Opportunity to work on a variety of IT projects and cases
  • Be your own boss and take on IT requests and work cases of your own choosing

What's Next?

If you're a motivated and experienced IT professional looking for a new challenge, please submit your resume to us.



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