IT Support Specialist

1 month ago


Lititz, Pennsylvania, United States Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises worldwide. We are seeking a skilled IT Support Specialist to join our team.

This role will involve providing onsite and on-call assistance to end-users within our organization's desktop computing environment. The successful candidate will have excellent technical skills, including computer OS and peripheral troubleshooting, as well as experience with Windows operating systems and Microsoft Office applications.

Key Responsibilities:

  • Provide technical support to end-users via phone, email, and in-person
  • Troubleshoot and resolve technical issues with desktop computers, printers, and other peripherals
  • Install and configure software and hardware
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • 1+ years of experience in a similar role
  • Excellent technical skills, including computer OS and peripheral troubleshooting
  • Experience with Windows operating systems and Microsoft Office applications
  • Strong communication and customer service skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter to [insert contact information].



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