Senior CRM Manager
3 hours ago
We are Indeed Flex, a company that helps people get jobs instantly. We are looking for a Senior CRM Manager to oversee the development and execution of our customer relationship management strategy.
This role is crucial for driving customer engagement, retention, and revenue growth by creating data-driven strategies that deliver personalized and effective customer journeys.
- Oversee system integrations for data capture and management, including event/attribute mapping and segmentation, alongside campaign tracking.
- Manage and optimize our CRM technological stack, prioritizing data integrity and compliance.
- Partner with Product, Technology, and Engineering teams as lead subject matter expert, providing guidance and advice in terms of acquisition funnel and app transactional communications.
- Devise robust CRM strategies leveraging marketing automation to drive shift frequency and longer-term retention.
- Influence business direction, establishing strong working relationships with peers/colleagues and taking a lead role in driving new ideas/initiatives to execution.
- Operate a stakeholder model for BAU demand, spanning campaign design, QA, data segmentation, scheduling, execution, and reporting.
- Cultivate a culture of testing, exploring new approaches/technologies, and driving continuous improvement in efficiency.
- Manage vendor relationships.
- Support the Head of CRM to motivate the CRM team, creating opportunities for the team to grow and flourish.
Requirements
- Exceptional interpersonal skills to collaborate and communicate effectively with relevant internal and external stakeholders at all levels of the organization.
- High-level technical acumen and proficiency to learn and utilize new software and technologies quickly to continuously evolve and improve our tech-driven advantage.
- High-level analytical and critical thinking skills with a strong drive to investigate, analyze, and resolve simple and complex problems.
- Strong organizational and time management skills to manage multiple priorities and meet conflicting deadlines with minimal direct supervision.
- Strong communication skills and the ability to work collaboratively across departments.
- Experience with marketing automation and customer data platforms.
- Highly proficient with Microsoft Office/Google Workspace software suite.
- Highly proficient with utilizing several tools to enable real-time collaboration with a globally distributed workforce, such as Miro, Monday, Salesforce, Google Meet, Zoom, Slack, etc.
- A commitment to driving the Indeed Flex mission: to help people get jobs instantly.
Preferred Qualifications
- Bachelor's degree in marketing, business, data science, or a related field.
- 5+ years of experience in CRM management or a similar role.
- Proven track record of successfully managing customer retention and engagement campaigns.
- Experience with marketing automation and customer data platforms.
Benefits
- $60,000 to $80,000 base.
- Performance-based bonus.
- Medical, Dental, Vision, and 401K.
- Access to all Company & Employee Benefits.
- 25 days PTO (prorated) + Birthday Day Off.
- 8 Public Holidays.
- Duvet days.
- Laptop.
- Volunteer days.
- STIPs (Short Term Incentive Plan).
- Regular team-building events.
-
Senior CRM Manager
4 days ago
Austin, Texas, United States Indeed Flex Full timeJob Title: Senior CRM ManagerWe are Indeed Flex, a company that helps people get jobs instantly. We're looking for a Senior CRM Manager to join our team and help us revolutionize the industry.About the RoleThe Senior CRM Manager will oversee the development and execution of our customer relationship management strategy. This role is crucial for driving...
-
Senior CRM Manager
2 days ago
Austin, Texas, United States Indeed Flex Full timeJob SummaryWe are seeking a highly skilled Senior CRM Manager to join our team at Indeed Flex. As a key member of our organization, you will be responsible for developing and executing our customer relationship management strategy.This role is crucial for driving customer engagement, retention, and revenue growth by creating data-driven strategies that...
-
Senior Product Owner
4 days ago
Austin, Texas, United States SHI International Full timeJob SummaryThe Senior Product Owner - CRM is a pivotal role within our Business System team, responsible for translating business strategy into actionable tasks that drive the creation and enhancement of our Microsoft Dynamics CRM (D365) product. As the driving force behind our product development process, you will collaborate with cross-functional teams and...
-
Senior Manager, Global CRM Education
3 weeks ago
Austin, Texas, United States Abbott Full timeJob Title: Senior Manager, Global CRM EducationAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.As a global leader in...
-
Senior Product Owner
4 days ago
Austin, Texas, United States SHI International Full timeJob SummaryThe Senior Product Owner - CRM is a key role within our Business System team, responsible for translating business strategy into actionable tasks that drive the creation and enhancement of our Microsoft Dynamics CRM (D365) product. As the driving force behind our product development process, you will collaborate with cross-functional teams and...
-
CRM Manager
4 days ago
Austin, Texas, United States TEKsystems Full timeAbout the RoleWe are seeking a skilled Campaign Manager to join our team at TEKsystems. As a key member of our team, you will play a crucial role in enabling on-device communications and automated messaging for media products and services.The successful candidate will have hands-on experience working within CRM platforms, extensive experience with journey...
-
Austin, Texas, United States Abbott Full timeAbout the RoleAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.As a global leader in Cardiac Rhythm Technologies, our...
-
CRM Administrator
3 days ago
Austin, Texas, United States Oak View Group Full timeJob Title: CRM AdministratorAbout the Role:Oak View Group is seeking a highly skilled CRM Administrator to join our team. As a CRM Administrator, you will be responsible for managing and optimizing our Salesforce Customer Relationship Management (CRM) system across multiple Oak View Group venues. This role involves advanced configuration, customization, and...
-
CRM Administrator
4 weeks ago
Austin, Texas, United States Oak View Group Full timeJob Title: CRM AdministratorOak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We are seeking a highly skilled CRM Administrator to join our team.Job SummaryThe CRM Administrator will be responsible for managing and optimizing our Salesforce Customer Relationship Management (CRM)...
-
CRM Administrator
4 weeks ago
Austin, Texas, United States Oak View Group Full timeJob Title: CRM AdministratorOak View Group is seeking a highly skilled CRM Administrator to join our team. As a key member of our Premium Sales & Service team, you will be responsible for managing and optimizing our Salesforce Customer Relationship Management (CRM) system across multiple Oak View Group venues.Key Responsibilities:Oversee all aspects of...
-
CRM Administrator
4 weeks ago
Austin, Texas, United States Oak View Group Full timeJob Title: CRM AdministratorOak View Group is seeking a highly skilled CRM Administrator to join our team. As a key member of our Premium Sales & Service team, you will be responsible for managing and optimizing our Salesforce Customer Relationship Management (CRM) system across multiple Oak View Group venues.Key Responsibilities:Oversee all aspects of...
-
CRM Marketing Manager
4 weeks ago
Austin, Texas, United States Orchard , CO Full timeAbout OrchardOrchard is revolutionizing the home buying and selling experience, simplifying the process for individuals and providing a seamless, end-to-end solution.Our innovative approach combines cutting-edge technology with expert real estate agents, empowering customers to manage their entire experience through a personalized online...
-
Austin, Texas, United States Insight Global Full timeJob Title: Senior Microsoft Dynamics CRM Solutions ArchitectWe are seeking a highly skilled and experienced Microsoft Dynamics CRM (D365 CE) Lead Solution Architect (Techno-Functional) to contribute to an ongoing D365 CE implementation as part of a pivotal business transformation and system replacement.Key Responsibilities:Guide a variety of workstreams...
-
Commercial Controller, CRM
4 days ago
Austin, Texas, United States Abbott Laboratories Full timeJob Title: Commercial Controller, CRMAbbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.The OpportunityA healthy...
-
Austin, Texas, United States Insight Global Full timeJob Title: Senior Microsoft Dynamics CRM Solution ArchitectWe are seeking a highly skilled and experienced Microsoft Dynamics CRM (D365 CE) Solution Architect to contribute to an ongoing D365 CE implementation as part of a pivotal business transformation and system replacement.Key Responsibilities:Guide a variety of workstreams during major releases and...
-
Salesforce CRM System Administrator
4 weeks ago
Austin, Texas, United States AEG Full timeAbout the RoleWe are seeking a highly skilled Salesforce CRM System Administrator to join our team at AEG. As a key member of our Premium Sales and Service team, you will be responsible for managing and optimizing our Salesforce Customer Relationship Management (CRM) system across multiple venues.Key ResponsibilitiesOversee all aspects of Salesforce CRM...
-
Austin, Texas, United States Insight Global Full timeJob Title: Senior Microsoft Dynamics CRM Lead Solution ArchitectWe are seeking a highly skilled and experienced Microsoft Dynamics CRM (D365 CE) Lead Solution Architect to contribute to an ongoing D365 CE implementation as part of a pivotal business transformation and system replacement.Key Responsibilities:Guide a variety of workstreams during major...
-
Commercial Controller, CRM
3 weeks ago
Austin, Texas, United States Abbott Laboratories Full timeAbout the RoleAbbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more...
-
Commercial Controller, CRM Specialist
3 days ago
Austin, Texas, United States Abbott Laboratories company Full timeJob OpportunityAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160...
-
Business Analyst, CRM Systems
3 weeks ago
Austin, Texas, United States Dimensional Fund Advisors Full timeJob Title: Analyst, Business ToolsJob Summary:The Global Client Group (GCG) at Dimensional Fund Advisors is seeking a highly skilled Analyst, Business Tools to join their team. As a key member of the GCG Operations' Business Tools team, this role will be responsible for the development and support of several sales enablement products, including the global...