Personal Injury Intake Coordinator

2 days ago


Los Angeles, California, United States JBA International Full time
{"h1": "Personal Injury Intake Specialist Job Description"} Job Summary We are seeking a highly organized and detail-oriented Personal Injury Intake Specialist to join our team at JBA International. As a key member of our intake team, you will be responsible for managing the initial stages of personal injury cases, ensuring seamless communication with clients, and providing exceptional customer service. Responsibilities
  • Manage all facets of the intake process, from initial client contact to case retention
  • Respond to inbound phone calls and emails from prospective clients, providing top-notch customer service
  • Conduct thorough screenings to gather essential information and assess case strengths and weaknesses
  • Schedule appointments and coordinate the execution of retainer packages
  • Collect evidence from clients in a timely manner, including paystubs, communications, and other relevant documents
  • Utilize our user-friendly case management software to efficiently manage cases
Requirements and Preferences
  • 1 year of experience as an intake specialist in a law firm
  • Knowledge of personal injury law and its complexities
  • Bilingual skills in English and Spanish
  • Excellent communication skills, a positive attitude, and self-motivation
What We Offer At JBA International, we value our team members and offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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