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Personal Injury Client Intake Expert

2 months ago

Los Angeles, California, United States J&Y Law Firm Full time
Join Our Team as a Personal Injury Intake Specialist

Are you a skilled Intake Specialist with the ability to manage various types of intake calls independently? Do you have a strong commitment to exceptional customer service and a desire to exceed client expectations? If you thrive in a role where you can autonomously assess potential cases, we would love to have you on board.

About Us:
At J&Y Law Firm, we are expanding our team and seeking a dedicated Intake Specialist who brings a positive outlook and substantial experience in handling initial intakes for new leads.

Your Responsibilities:
- Manage a high volume of leads from diverse sources.
- Conduct thorough initial assessments of potential personal injury cases.
- Make informed decisions regarding case sign-ups or rejections.

What We Are Looking For:
- Extensive experience as an Intake Specialist.
- Proficiency in Spanish is essential.
- A solid understanding of the personal injury process and its significance.

What We Offer:
- A collaborative team environment built on respect and support.
- Investment in advanced technology and streamlined processes.
- A dynamic and engaging caseload that presents challenges and opportunities.

Benefits Include:
- 401(k) plan
- Performance-based bonuses
- Company events and gatherings
- Competitive salary structure
- Comprehensive dental and health insurance
- Employee discounts
- Complimentary snacks and meals
- Opportunities for career advancement
- Paid time off
- Ongoing training and development
- Vision insurance