Host/Take Out Associate

6 days ago


Braintree, Massachusetts, United States Legal Sea Foods Full time

Job Summary

The Host/Take Out Associate is a key member of our front-of-house team, responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Greet and seat guests in a friendly and personalized manner, ensuring a warm and welcoming atmosphere.
  • Maintain attentive and courteous communication with guests, responding to their needs and resolving any issues promptly.
  • Handle take-out orders and ensure that all take-out guidelines, specifications, quality, and service standards are met.
  • Provide accurate and efficient service, handling cash and paperwork with precision.
  • Demonstrate knowledge of Legal Sea Foods menus, policies, and procedures, and be able to answer guest questions confidently.
  • Work effectively in a high-volume restaurant setting, maintaining a positive attitude and composure under pressure.
  • Develop and maintain strong relationships with guests, colleagues, and management, promoting a positive and inclusive work environment.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound judgments.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Familiarity with Point of Sale and Reservation systems, with the ability to learn and adapt to new technology.

About Us

Legal Sea Foods is a leading seafood restaurant chain with a rich history and commitment to quality and freshness. Our company values include a passion for delivering exceptional customer service, a focus on employee development and growth, and a dedication to creating a positive and inclusive work environment.



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