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Front of House Team Member

2 months ago

Braintree, Massachusetts, United States Legal Sea Foods Full time

Job Summary

The Host/Take Out Associate is a key member of our front-of-house team, responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Greet and seat guests in a friendly and personalized manner, ensuring a warm welcome to our restaurant.
  • Maintain attentive and courteous communication with guests, responding to their needs and resolving any issues promptly.
  • Handle take-out orders and ensure that all take-out guidelines, specifications, quality, and service standards are met.
  • Provide accurate and efficient service, handling cash and paperwork with precision.
  • Demonstrate knowledge of Legal Sea Foods menus, policies, and procedures, and be able to answer guest questions confidently.
  • Work effectively in a high-volume restaurant setting, performing under pressure and maintaining a positive attitude.
  • Develop and maintain strong relationships with guests, ensuring their satisfaction and loyalty to our brand.

Requirements

  • Excellent interpersonal and communication skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong knowledge of Legal Sea Foods menus, policies, and procedures, with a passion for delivering exceptional customer service.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

About Us

Legal Sea Foods is a leading seafood restaurant chain with a rich history and commitment to quality and freshness. Our company values include a passion for delivering exceptional customer service, a commitment to quality and freshness, and a focus on employee development and growth.