Lobby Ambassador
4 weeks ago
Arlo Washington DC is seeking a dynamic and customer-focused Lobby Host to join our team. As a Lobby Host, you will be the first point of contact for our guests, setting the tone for their stay with us.
Key Responsibilities:
- Welcome and assist guests with check-in and check-out processes.
- Handle guest payments and resolve any discrepancies.
- Provide exceptional customer service and create memorable experiences for our guests.
- Respond to guest complaints and concerns in a professional and timely manner.
- Coordinate with the Front Desk team to ensure seamless guest experiences.
Requirements:
- Minimum of 1 year of experience in a hospitality or customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- High school diploma or equivalent required.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information].
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