Lobby Ambassador

4 weeks ago


Washington, Washington, D.C., United States Arlo DC Full time
Job Title: Lobby Host

Arlo Washington DC is seeking a dynamic and customer-focused Lobby Host to join our team. As a Lobby Host, you will be the first point of contact for our guests, setting the tone for their stay with us.

Key Responsibilities:

  • Welcome and assist guests with check-in and check-out processes.
  • Handle guest payments and resolve any discrepancies.
  • Provide exceptional customer service and create memorable experiences for our guests.
  • Respond to guest complaints and concerns in a professional and timely manner.
  • Coordinate with the Front Desk team to ensure seamless guest experiences.

Requirements:

  • Minimum of 1 year of experience in a hospitality or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • High school diploma or equivalent required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information].


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