Customer Experience Specialist

1 week ago


Washington, United States Expeditors International Full time
Key Responsibilities
  • Lead the processing of distribution receipts and shipments per Operational Standards Process manual
  • Drive implementation of workflow and exception management – hold team accountable to a clean workflow
  • Oversee any branch/product DBO or GBO rollouts and actively engage in efficiency projects
  • Drive effective customer service for all distribution accounts and mentor team to strive for best-in-class customer service



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