Insurance Customer Experience Specialist
6 days ago
We are seeking a highly motivated and customer-centric Insurance Customer Experience Specialist to join our dynamic team at Jacob Weston - State Farm Agent.
Company OverviewOur agency is dedicated to promoting State Farm's premier insurance and financial service products, providing you with the opportunity to become an integral part of a trusted brand.
Estimated Salary:$45,000 - $60,000 per year (hourly plus commission/bonus)
Job Responsibilities- Develop and maintain strong customer relationships by proactively following up to ensure continued satisfaction.
- Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- A genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- A collaborative spirit, thriving in a dynamic team environment.
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development
- Licensing Reimbursement
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