Dietary Supervisor

3 weeks ago


Cleveland, Ohio, United States Hospice of the Western Reserve Full time
Job Summary

Hospice of the Western Reserve is seeking a skilled and compassionate Dietary Supervisor to oversee the daily operations of assigned dietary services. This role is responsible for managing a team of cooks and dietary aides, ensuring the delivery of high-quality patient meal services, and maintaining compliance with health department and regulatory standards.

Key Responsibilities
  • Manage day-to-day operations of assigned dietary services, including patient meal services, café services, food and snack vending, and coffee services.
  • Supervise a team of cooks and dietary aides, providing guidance, support, and coaching to ensure excellent performance and teamwork.
  • Ensure ongoing compliance with health department and regulatory standards, including documentation and staff education.
  • Develop and implement policies and procedures to improve operational efficiency and quality of service.
  • Collaborate with the Dietitian and other departments to ensure seamless integration of dietary services with other hospital functions.
  • Participate in hiring, retention, disciplinary actions, and separations.
  • Manage within allocated resources, including budgeting and inventory management.
  • Complete staff scheduling and provide coverage for non-assigned dietary services as needed.
  • Provide staff support in alignment with agency initiatives.
  • Participate in quality improvement initiatives and contribute to the development of new programs and services.
Requirements
  • Graduation from high school.
  • Certified Dietary Manager certificate or equivalent required. Must complete within one year of hire.
  • ServSafe Level 2 required within 6 months of hire.
  • Health care experience preferred.
  • Ability to adhere to safety precautions and effectively use commercial kitchen equipment.
  • Knowledge in the field or fields related to the specific job assignment.
  • Ability to plan, organize, and administer programs and/or projects.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to be unbiased, honest, and fair regarding evaluating employees.
  • Ability to communicate effectively and professionally, both orally and in writing.
  • Ability to complete assigned tasks in a timely and effective manner.
  • Ability to articulate effectively and respond to questions.
  • Ability to understand and execute complex verbal instructions.
  • Ability to always deliver excellent customer service, both internally and externally.
  • Demonstrates ability to work independently and as a part of a transdisciplinary team.
  • Demonstrates good working relationships with Director of Dietary Services as well as the Dietitian.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Ability to react effectively and calmly in emergencies.
  • Ability to maintain confidential information.
  • Proficient in word processing, spreadsheet, and other computer software, preferably Microsoft Office, and in the use of general office equipment.
  • Proven attendance record.
Benefits
  • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits, and Corporate Discounts.
  • Tuition Assistance.
  • Exempt role.
  • Technology Package.
  • Protocols in place for wellbeing during COVID-19.
Conditions of Employment
  • Compliance to Annual Flu Shot Policy or ability to provide exemption documentation.
  • Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed.
  • Provide an active driver's license.
  • Ability to provide proof of eligibility to work in the United States.
  • High level of integrity, ethics, and professionalism.


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