Dietary Operations Manager

3 weeks ago


Cleveland, Ohio, United States Hospice of the Western Reserve Full time
Job Summary

We are seeking a highly skilled and experienced Dietary Supervisor to oversee the daily operations of our assigned dietary services. This role will involve supervising a team of cooks and dietary aides, managing day-to-day operations, and ensuring compliance with health department and regulatory standards.

Key Responsibilities
  • Supervise and manage a team of dietary staff, including cooks and dietary aides
  • Manage day-to-day operations of assigned dietary services, including patient meal services, café services, food and snack vending, and coffee services
  • Ensure ongoing compliance with health department and regulatory standards, including documentation and staff education
  • Assist with staff evaluations, hiring, retention, disciplinary actions, and separations
  • Complete dietary services orders for responsible areas in alignment with food service menu standards
  • Manage within allocated resources and complete staff scheduling
  • Provide staff support in alignment with agency initiatives and provide supervisor coverage for dietary services at other locations as needed
Requirements
  • Graduation from high school
  • Certified Dietary Manager certificate or equivalent required, with completion within one year of hire
  • ServSafe Level 2 required within 6 months of hire
  • Health care experience preferred
  • Ability to adhere to safety precautions and effectively use commercial kitchen equipment
  • Knowledge in the field or fields related to the specific job assignment
  • Ability to plan, organize, and administer programs and/or projects
  • Ability to establish and maintain effective working relationships with others
  • Ability to be unbiased, honest, and fair regarding evaluating employees
  • Ability to communicate effectively and professionally, both orally and in writing
  • Ability to complete assigned tasks in a timely and effective manner
  • Ability to articulate effectively and respond to questions
  • Ability to understand and execute complex verbal instructions
  • Ability to always deliver excellent customer service, both internally and externally
  • Demonstrates ability to work independently and as a part of a transdisciplinary team
  • Demonstrates good working relationships with Director of Dietary Services as well as the Dietitian
  • Ability to handle multiple tasks and work in a fast-paced environment
  • Ability to react effectively and calmly in emergencies
  • Ability to maintain confidential information
  • Proficient in word processing, spreadsheet, and other computer software, preferably Microsoft Office, and in the use of general office equipment
  • Proven attendance record
Benefits
  • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits, and Corporate Discounts
  • Tuition Assistance
  • Exempt role
  • Technology Package
  • Protocols in place for wellbeing during COVID-19
Conditions of Employment
  • Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
  • Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
  • Provide an active driver's license
  • Ability to provide proof of eligibility to work in the United States
  • High level of integrity, ethics, and professionalism


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