Operations Director

3 weeks ago


St Louis Missouri, United States BizzyCar, Inc. Full time
Job Description

BizzyCar, Inc. is seeking a highly skilled and experienced Operations Director to join our team. As a key member of our leadership team, you will be responsible for building, leading, and managing a team focused on executing high-priority, cross-functional projects.

Key Responsibilities:
  • Project Management: Lead and manage projects from inception to completion, ensuring they are delivered with excellence and maximized impact. Utilize project management tools like Asana to track progress, assign tasks, and report on project milestones.
  • Team Leadership: Build and manage a new team of 2-3 individuals, fostering a collaborative and high-performance work environment. Provide clear direction, set performance expectations, and support team members in their professional development.
  • Cross-Functional Collaboration: Work closely with various departments, including product, sales, and customer success, to ensure alignment and successful execution of strategic initiatives.
  • Customer Communication: Serve as the primary point of contact during projects for large customers, managing client and partner relationships and ensuring their operational needs are met. Facilitate clear and effective communication between BizzyCar and its clients.
  • Onboarding: Oversee the kickoff and onboarding process of new projects, ensuring initiatives and related customers are set up for success with our platform and solutions. Work with internal teams to ensure a seamless transition and integration for new clients.
  • Operational Excellence: Continuously assess and improve operational processes to increase efficiency and effectiveness. Implement best practices and identify opportunities for optimization across the organization.
Requirements:
  • Ability to execute at an extremely fast pace across a variety of responsibilities.
  • Proven experience in a senior operational role, ideally within the automotive technology space.
  • Strong project management skills with experience using tools like Asana.
  • High level of proficiency with cloud-based applications and enterprise tools.
  • Expertise with SaaS platforms and technology-driven solutions.
  • Experience managing a small team, with the ability to lead, motivate, and develop team members.
  • Excellent communication skills, with the ability to build and maintain relationships with large customers and stakeholders.
  • Ability to manage complex, cross-functional initiatives with multiple stakeholders.
  • Self-starter with a proactive approach to problem-solving and a high level of initiative.
  • Bachelor's degree in business, operations management, or a related field.
  • Willingness to travel as needed.
Benefits:
  • Competitive compensation and benefits package.
  • Paid time off, health/vision/dental insurance, HSA/FSA, 401k plan, and company equity benefits.
  • Future growth opportunities within the company.
  • A collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

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