Associate, Client Support Specialist
2 weeks ago
We are seeking a highly motivated and detail-oriented Client Support Associate to join our team at S&P Global. As a Client Support Associate, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and delivering high-quality solutions to drive business growth.
Responsibilities and Impact:- Develop and maintain in-depth knowledge of our financial products, including iLEVEL and QVal.
- Provide timely and effective support to clients, addressing their inquiries, and resolving issues efficiently.
- Collaborate with cross-functional teams to deliver comprehensive solutions, ensuring seamless client experiences.
- Monitor and respond to client inquiries, managing multiple requests simultaneously, and escalating complex issues as needed.
- Document client interactions, maintaining accurate records in our internal CRM system.
We are seeking a candidate with excellent communication and problem-solving skills, a strong ability to learn and adapt quickly, and a passion for delivering exceptional client experiences. If you are a motivated and detail-oriented individual with a background in finance or a related field, we encourage you to apply.
Benefits:We offer a comprehensive benefits package, including health and wellness programs, flexible downtime, continuous learning opportunities, and investment in your future through competitive pay, retirement planning, and financial wellness programs.
About S&P Global:S&P Global is a leading provider of essential intelligence, empowering businesses, governments, and individuals to make informed decisions. Our commitment to diversity, equity, and inclusion drives our success, and we strive to create a workplace where everyone feels valued and empowered to contribute.
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