Security Operations Supervisor
2 weeks ago
We are pleased to present an opportunity at Sutter Health.
Organization:
SDMC-Sutter Delta Medical Center
Position Overview:
The Security Operations Supervisor is responsible for overseeing and guiding the Security Department. This role includes managing the daily functions of Security Officers, providing essential training and mentorship, and executing fundamental Security Officer responsibilities. The supervisor acts as the primary liaison for security matters, assisting both internal and external stakeholders in resolving issues and documenting any unusual occurrences. Additionally, this position entails delivering training to all hospital personnel regarding safety protocols for staff and patients, and may involve conducting regular security emergency drills.
Key Responsibilities:
- Ensure the safety of premises and personnel through regular patrols.
- Maintain a secure environment for staff and visitors alike.
- Support staff in managing challenging interactions with patients, visitors, or employees.
- Respond effectively to all emergency situations, including various codes.
- Facilitate organized parking for staff and visitors.
- Provide operational direction to Security personnel and suggest policy enhancements.
- Coordinate the scheduling of Security Officers.
- Conduct daily briefings for shifts.
- Ensure that Security Officer protocols are up-to-date, relevant, and operationally effective.
- Oversee the orientation and training of new security personnel.
- Participate in the recruitment process and contribute to performance evaluations.
- Promote crime prevention initiatives and awareness programs.
- Support the hospital-wide security program and assist in staff training, including conducting relevant classes.
- Provide ongoing training and development for the security team.
- Report any policy violations to management.
- Assist in investigations related to criminal activities, theft, assaults, and workplace disturbances.
- Manage technical security systems effectively.
- Optimize the use of access control technologies and procedures.
High School Diploma or General Education Diploma (GED)
Certification & Licensure:
Proprietary Private Security Officer certification within 30 days of employment
Valid Class C Driver's License
Experience:
Minimum of 4 years of relevant experience
Skills and Knowledge:
Comprehensive understanding of security officer duties, emphasizing the maturity and judgment required in a healthcare setting.
Strong critical thinking skills, decisive judgment, and the ability to operate with minimal supervision.
Proficient in writing incident reports and understanding business correspondence and procedural manuals.
Ability to effectively communicate information and respond to inquiries from various stakeholders.
Mathematical proficiency for basic calculations.
Problem-solving skills to navigate diverse situations with limited standardization.
Ability to interpret various forms of instructions.
Physical Requirements:
Refer to the physical demands and working conditions as outlined in the job requirements.
Job Shift:
Nights
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
As Needed, Every Weekend
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Number of Openings:
1
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $29.80 to $38.72 / hour. The salary range for this role may vary based on various factors, including experience and qualifications. Compensation includes a comprehensive benefits package.
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