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Shift Supervisor

2 months ago

North Richland Hills, Texas, United States Lonestar DQ Full time

About the Role:

We are seeking a highly motivated and experienced Shift Lead to join our team at Lonestar DQ. As a Shift Lead, you will play a key role in ensuring the smooth operation of our restaurant during your scheduled shifts.

Key Responsibilities:

  • Lead by Example: Demonstrate a strong work ethic and lead by example, setting the tone for a positive and productive work environment.
  • Customer Service: Provide exceptional customer service, ensuring that every guest has a positive experience at Lonestar DQ.
  • Team Management: Assist in the management of specific areas of the restaurant, including supervising crew members and ensuring that tasks are completed efficiently.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of restaurant operations, including food preparation, presentation, and service.
  • Inventory Management: Assist in the management of inventory, including ordering supplies and monitoring stock levels.
  • Safety and Security: Ensure that the restaurant is a safe and secure environment for guests and employees, adhering to all health and safety regulations.
  • Communication: Maintain open and effective communication with management, crew members, and guests, ensuring that all concerns are addressed promptly and professionally.

Requirements:

  • Experience: Minimum 6+ months of high-volume quick-service restaurant experience required.
  • Education: High School diploma or equivalent.
  • Skills: Strong leadership and communication skills, ability to work well under pressure, and a passion for delivering exceptional customer service.
  • Certifications: ServSafe certification required.