Technical Specialist
4 weeks ago
We are seeking a highly skilled Technical Specialist to provide technical service to our customers and promote the use of our Sealed Air Cryovac packaging materials and equipment systems.
Key Responsibilities- Provide equipment troubleshooting, repair, and maintenance service to customers using Sealed Air Cryovac materials.
- Assist or coordinate/supervise customer personnel in the installation of equipment along with training customers in equipment operation, maintenance, and sanitation.
- Inform customers of safety regulations, technical information, modifications, and improvements.
- Analyze packaging quality and production problems to determine if equipment, material, or product related.
- Advise customers in establishing preventative maintenance programs and spare parts requirements.
- Enhance customer relations with regular calls, value capture, audits of equipment, securing parts, and advise on packaging techniques per territory business plan.
- Assist sales in supporting new products and opportunities.
- Support sales and marketing with timely completion of all administrative reports.
- High School Diploma or equivalent required.
- Mechanically inclined and innovative.
- Possess a valid US Driver's License.
- Ability to travel overnight 30% of the time.
- Technical school preferred.
- Previous experience servicing Cryovac rotary and auxiliary equipment preferred.
- Professional attitude and be self-motivated/directed.
- Time management, communication skills, decision-making, interpersonal, computer, and organizational skills.
- Computer technology experience.
- Ability to work cross functionally to achieve company goals.
- Ability to use basic hand and power tools.
- Commercial or Industrial troubleshooting, installation, servicing, and programming.
- Experience in food packaging or other related experience.
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve.
We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms.
Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression.
The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
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