Technical Support Specialist

2 days ago


Indianapolis, Indiana, United States Netfor, Inc. Full time
Job Summary

Netfor, Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing timely and accurate information to incoming customer questions, answering phone calls for customers needing technical assistance, and providing timely feedback to the company regarding service issues or customer concerns.

Key Responsibilities

  • Provide technical support to customers via phone, email, and chat
  • Identify and resolve technical issues using knowledge base articles and troubleshooting skills
  • Communicate effectively with customers to understand their technical needs and provide solutions
  • Work collaboratively with the team to resolve complex technical issues
  • Stay up-to-date with new technologies and products to provide expert-level support

Requirements

  • 1-2 years of experience in a technical support role
  • Strong technical skills and knowledge of Windows operating systems, multi-function printers, and networking
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; technical degree or certification a plus

What We Offer

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and remote work options
  • Comprehensive training program
  • Recognition and rewards for outstanding performance


  • Indianapolis, Indiana, United States CE&I Services LLC Full time

    Job Title: Technical Support SpecialistCE&I Services LLC is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide technical support and assistance to customers and...


  • Indianapolis, Indiana, United States Roche Holdings Inc. Full time

    Job Title: Technical Support Specialist 2At Roche, we are committed to fostering a culture of diversity, equity, and inclusion. As a Technical Support Specialist 2, you will play a critical role in providing exceptional customer service and technical support to our customers.Job Summary:This is an exciting opportunity to join our team as a Technical Support...


  • Indianapolis, Indiana, United States Tata Consultancy Services Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Preparing new devices for usersData...


  • Indianapolis, Indiana, United States Netfor, Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Netfor, Inc. As a Technical Support Specialist, you will be responsible for providing timely and accurate technical assistance to our customers via phone, email, and remote support software.Key ResponsibilitiesProvide technical support to customers via phone, email,...


  • Indianapolis, Indiana, United States EXOS TALENT Full time

    Technical Support SpecialistEXOS Talent is expanding its internal support practice, and we're seeking highly skilled Technical Support Specialists to join our team. As a Technical Support Specialist, you will play a critical role in providing exceptional technical support to our end-users, ensuring timely and efficient resolution of complex technical...


  • Indianapolis, Indiana, United States Resultant Consulting Group Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Resultant Consulting Group. As a Technical Support Specialist, you will play a critical role in providing exceptional support to our clients, ensuring their technical needs are met, and helping them overcome complex challenges.Key...


  • Indianapolis, Indiana, United States Emarsys UK Ltd Full time

    Emarsys UK Ltd is a leading SaaS company that empowers e-commerce brands to grow their commercial value through personalized customer engagement. Our predictive intelligence fuels real-time marketing automation, and we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of...


  • Indianapolis, Indiana, United States US Signal Company LLC Full time

    Job SummaryUS Signal Company LLC is seeking a highly skilled Technical Support Specialist to join our team in Indianapolis, Indiana. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via...


  • Indianapolis, Indiana, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for the repair and maintenance of our building's technical equipment, including games, simulators, and other technical systems.Key ResponsibilitiesDeliver exceptional customer...


  • Indianapolis, Indiana, United States Txtav Full time

    Job Title: Technical Support SpecialistTextron Aviation is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for performing a wide variety of technical tasks in support of aircraft system installation/modification and repair projects.Key Responsibilities:Design and develop...


  • Indianapolis, Indiana, United States Txtav Full time

    Job Title: Technical Support SpecialistTextron Aviation is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for performing a wide variety of technical tasks in support of aircraft system installation/modification and repair projects.Key Responsibilities:Design and develop...


  • Indianapolis, Indiana, United States Resultant Consulting Group Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Resultant Consulting Group. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their systems and applications are running smoothly and efficiently.Key Responsibilities:Provide technical...


  • Indianapolis, Indiana, United States MTP Client Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at MTP Client. As a key member of our Support Team, you will provide exceptional client-facing support, working closely with our clients to resolve technical issues and deploy IT systems.Key Responsibilities:Provide Tier 2 and Tier 3 desktop/IT system...


  • Indianapolis, Indiana, United States GTT, LLC Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at GTT, LLC. As a key member of our operations team, you will be responsible for providing technical support and repair services for a wide range of electronic equipment.Key ResponsibilitiesProvide technical support and repair services for electronic equipment,...


  • Indianapolis, Indiana, United States E-Solutions INC Full time

    Job DescriptionJob Title: Technical Support Specialist - IndianapolisLocation: IndianapolisDuration: Long TermJob Description:We are seeking a skilled Technical Support Specialist to join our team in Indianapolis. The ideal candidate will have experience in service delivery and end-user hardware and software configuration troubleshooting.Key...


  • Indianapolis, Indiana, United States EXOS TALENT Full time

    Job SummaryEXOS Talent is seeking a highly skilled Technical Support Specialist to join our growing internal support practice. As a key member of our team, you will provide technical support to end-users via phone, email, or in person, and work closely with other IT teams to identify and resolve technical issues.Key ResponsibilitiesProvide technical support...


  • Indianapolis, Indiana, United States CommuniCare Health Services Corporate Full time

    Job SummaryWe are seeking a highly skilled Technical Product Support Specialist to join our team at CommuniCare Health Services Corporate. As a key member of our support team, you will be responsible for providing exceptional customer support and ensuring the success of our customers within the Never Alone ecosystem.Key ResponsibilitiesCustomer Support:...


  • Indianapolis, Indiana, United States Tek Experts Full time

    Job Title: Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team at Tek Experts. As a Technical Support Engineer, you will be responsible for providing world-class technical support to our commercial and enterprise clients, with a focus on cloud infrastructure.Key Responsibilities:Communicate with end users,...


  • Indianapolis, Indiana, United States US Signal Full time

    Job Title: Technical Support AgentUS Signal is seeking a highly skilled Technical Support Agent to join our team in Indianapolis, Indiana. As a Technical Support Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers via phone, email, and...


  • Indianapolis, Indiana, United States Tek Experts Full time

    Job Summary:We are seeking a skilled Technical Support Engineer to provide exceptional technical support to our clients, focusing on cloud infrastructure. As a member of our experienced technical team, you will solve complex technical problems for medium and large companies, driving exceptional outcomes with purpose-built solutions.About the Role:This role...