Service Writer
2 weeks ago
At United Rentals, we're committed to providing our customers with exceptional service and support. As a Service Writer, you'll play a critical role in ensuring that our equipment is properly maintained and serviced.
Key Responsibilities:- Work Order Completions: Accurately complete work orders, ensuring all necessary information is recorded and up-to-date.
- Technician Time Reporting: Ensure all paid hours are recorded accurately and timely, ensuring our technicians are compensated fairly.
- Warranty Management: Identify and submit warranty claims for eligible tasks, ensuring our customers receive the support they need.
- Preventive Maintenance: Run reports and schedule work to maintain a high level of fleet currency, ensuring our equipment is always in top condition.
- Customer Service: Handle equipment maintenance-related issues with a high sense of urgency, providing exceptional customer service and support.
- Administrative Duties: Ensure all service-related invoices are properly coded and processed, maintaining accurate records and ensuring compliance with company policies.
- High School Diploma or Equivalent
- Valid Driver's License with Acceptable Driving Record
- 1-2 Years Experience in a Shop or Service Environment
- Basic Computer Skills
- Attention to Detail
- Ability to Multi-Task in a Busy Environment
- High Sense of Urgency with Respect to Customer Service
- Superior Customer Service, Teamwork, and Verbal/Written Communication Skills
We offer a competitive salary and benefits package, including paid parental leave, employee discount program, career development opportunities, and more. If you're passionate about delivering exceptional service and support, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}
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Edison, New Jersey, United States C&C Lift Truck, Inc. Full time{"title": "Service Writer", "description": "Job SummaryC&C Lift Truck, Inc. is seeking a skilled Service Writer to join our team. As a Service Writer, you will be responsible for creating and managing customer repair quotes, coordinating with technicians, and ensuring excellent customer service.Key ResponsibilitiesDevelop and manage customer repair quotes,...
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