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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, assisting customers with their automotive needs, and contributing to the overall success of our store.
Key Responsibilities- Provide friendly, helpful, and professional customer service to ensure customer satisfaction
- Assist customers with finding the right auto parts and accessories
- Process cash and credit card transactions for customers
- Receive and process car titles and other paperwork
- Read, interpret, and enter data into our computer systems for accurate record keeping
- Communicate sales promotions and upcoming events to customers
- Meet personal and team performance goals
- Commitment to delivering friendly, helpful, and professional customer service
- Experience in a retail or customer service position
- Good administrative and organizational skills (including cash management)
- Ability to work in a fast-paced, team-oriented environment
- Good computer skills with the ability to navigate mobile devices
- Ability to multi-task
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan with company match
- Paid holidays and vacation time
- On-the-job training and development opportunities
- Employee referral program
- Employee assistance program
Pull-A-Part is an award-winning family business serving the do-it-yourself, used auto parts market. We have developed a unique operating system based on customer service and environmental responsibility, transforming what was once thought of as the junkyard into a sustainable recycling business.
We are committed to providing affordable used auto parts to do-it-yourself consumers, while providing high-quality scrap metal, fluids, and plastics for recycling. Our recycling efforts divert these materials from the waste stream and help protect the air, water, and soil from pollution.