Retail Store Floor Care Specialist
4 weeks ago
We are seeking a reliable and detail-oriented Floor Care and Organization Specialist to join our team at Marshalls. As a key member of our store operations, you will be responsible for maintaining a clean and organized store environment, ensuring a positive experience for our customers.
Key Responsibilities:
- Maintaining a Clean Store Environment: Operate the scrubber and buffer, dust mop, damp mop, sweep, vacuum, dust, and spot clean glass and windows to maintain a clean and organized store.
- Adhering to Operational Standards: Adhere to all operational, merchandise, and loss prevention standards to ensure a safe and efficient work environment.
- Supporting Store Operations: Cross-trained to work in multiple areas of the store, including the Backroom, Front End, Sales Floor, and Associate Lounge, to support the needs of the business.
- Providing Excellent Customer Service: Role model established customer experience practices with internal and external customers, demonstrating a positive store culture through honesty, integrity, and respect.
Requirements:
- Excellent Customer Service Skills: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Physical Stamina: Physically capable of performing cleaning tasks, running floor buffer and scrubber, and lifting heavy objects (with or without reasonable accommodation).
- Strong Communication Skills: Communicate effectively with management and associates, adapting to changes in direction or unexpected situations.
Benefits:
- Competitive Pay: Starting pay range of $12.00 to $12.50 per hour, based on relevant skills, qualifications, and experience.
- Benefits Package: Eligible for benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.
We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at Marshalls.
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