Customer Service Team Lead

3 days ago


Bloomfield Hills, Michigan, United States Nino Salvaggio International Marketplace Full time
Job Summary

Nino Salvaggio International Marketplace is seeking a highly skilled Assistant Customer Service Manager to join our team in Bloomfield. As a key member of our customer service department, you will be responsible for assisting the customer service manager in directing and supervising all functions and activities of the department and personnel.

Responsibilities
  • Assist the customer service manager in effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service, and satisfactory results.
  • Assist with all aspects of the customer service department, including cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, and other related tasks.
  • Place primary importance on delivering superior customer service and maintaining attention to detail, completing multiple or repetitive tasks, including cash handling.
  • Operate cash register when needed and ensure that cashiers are assisted with price checks in a prompt and timely fashion.
  • Promote customer goodwill by providing high standards of customer service and ensuring that all cashiers and courtesy clerks (baggers) do the same.
  • Perform other duties as assigned.
Qualifications
  • High school diploma or GED, required.
  • Previous cash handling experience, required.
  • Previous customer service experience, required.
  • Previous management experience, preferred.
  • Ability to work early mornings, nights, and weekends.
  • Reliable transportation.
Benefits
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Short-term disability insurance.
  • Accident insurance.
  • Hospitalization insurance.
  • Critical illness insurance.
  • Cancer insurance.
  • Life insurance.
  • Flexible spending.
  • Education reimbursement.
  • 401(k) match.
  • Employee discount.
  • Company-paid life insurance policy.
  • Company-paid LTD policy.

If you are interested in this position, please follow the 2-step application process, which includes a formal application after some initial questions.

EOE



  • Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented individual to join our Customer Service team as a Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEntering data accurately and efficientlySplitting and labeling loan packages with precisionOrdering...

  • Service Team Lead

    3 weeks ago


    Bloomfield Hills, Michigan, United States Chipotle Mexican Grill Full time

    Job SummaryThe Service Leader is a key member of our restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service area. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesMaintain a clean and...


  • Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...


  • Bloomfield Hills, Michigan, United States Elizabeth Ross - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Elizabeth Ross - State Farm Agent. As a key member of our team, you will be responsible for establishing strong relationships with our customers, identifying their needs, and providing them with tailored...


  • Bloomfield Hills, Michigan, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail store team, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by greeting customers,...


  • Bloomfield Hills, Michigan, United States Kimberly Morris - State Farm Agent Full time

    Job Description**Position Overview**We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our customers achieve their goals and protect their assets.Responsibilities:Establish and maintain strong customer relationships by...


  • Bloomfield Hills, Michigan, United States Belron Canada Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Service Centre team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide exceptional...


  • Bloomfield Hills, Michigan, United States Planet Fitness Full time

    {"title": "Customer Service Representative", "description": "Join Our Team at Planet FitnessWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective...


  • Bloomfield Hills, Michigan, United States Planet Fitness Full time

    {"title": "Customer Service Representative", "description": "Join Our Team at Planet FitnessWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests,...


  • Bloomfield Hills, Michigan, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail store team, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by greeting customers,...


  • Bloomfield Hills, Michigan, United States Planet Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member...


  • Bloomfield Hills, Michigan, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and interacting with them in a friendly and welcoming mannerAnswering phone calls and taking ordersDelivering...


  • Bloomfield Hills, Michigan, United States Hart Medical Equipment Full time

    Job SummaryHart Medical Equipment is seeking a highly skilled Customer Service Representative to provide exceptional service as the first point of contact for customers. This role involves taking orders, answering questions, handling complaints, and troubleshooting problems.Key ResponsibilitiesAssist internal and external customers in a professional...


  • Bloomfield Hills, Michigan, United States Crescent Services Full time

    About the RoleCrescent Services is seeking a highly motivated and dedicated individual to join our team as a Friendly Servers. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide Exceptional Service: Greet and...

  • Team Leader

    2 days ago


    Bloomfield Hills, Michigan, United States Panera Bread Full time

    Team Manager at Panera BreadAre you a motivated and experienced leader looking for a new challenge? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? We're seeking a talented Team Manager to join our Panera Bread team!About the RoleAs a Team Manager at Panera Bread, you will be responsible for leading a...


  • Bloomfield Hills, Michigan, United States Indigo Books & Music Full time

    **Job Summary**We are seeking a highly motivated and customer-focused Customer Experience Leader to join our team at Indigo Books & Music. As a key member of our Stores Leadership Team, you will be responsible for leading and executing work that contributes to the Store's operations and customer experience.**Key Responsibilities:**Work collaboratively with...


  • Bloomfield Hills, Michigan, United States Indigo Books & Music Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Leader. As a key member of the Stores Leadership Team, you will be responsible for leading and executing work that contributes to the Store's operations and customer experience.**Key Responsibilities:**Work collaboratively with the Store...


  • Bloomfield Hills, Michigan, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Dishwasher to join our Food Service team at Sunrise Senior Living. As a key member of our team, you will be responsible for maintaining the highest standards of cleanliness and sanitation in our kitchen and dining areas.Key ResponsibilitiesFood Preparation and Cleaning: Assist in food...


  • Bloomfield Hills, Michigan, United States Indigo Books & Music Full time

    Customer Experience LeaderIndigo Books & Music is seeking a Customer Experience Leader to join our team. As a key member of the Stores Leadership Team, you will be responsible for leading and executing work that contributes to the Store's operations and customer experience.Key Responsibilities:Work collaboratively with the Store Leadership team to inspire a...

  • Assistant Manager

    2 weeks ago


    Bloomfield Hills, Michigan, United States Cold Stone Creamery Full time

    Job Summary:Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by leading and developing our team members, driving sales growth, and ensuring exceptional customer service.Key Responsibilities:Team Development: Train and coach...