Customer Service Ambassador

3 days ago


Bloomfield Hills, Michigan, United States Planet Fitness Full time
{"title": "Customer Service Representative", "description": "Join Our Team at Planet Fitness

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience.

Responsibilities:
  • Provide a superior level of customer service to members, prospective members, and guests.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check in members, provide tours of the club, and sign up new members.
  • Log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regularly clean the entire facility, bathrooms, equipment, front desk area, and amenities.
Qualifications and Physical Demands:
  • Must be 18 years of age or older.
  • Punctuality and reliability are a must.
  • Customer service experience is preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.

We offer a competitive hourly rate of $14.00 and a supportive work environment that values diversity and inclusivity. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

", "company": "Planet Fitness", "location": "", "salary": "$14.00 per hour"}

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