Customer Service Specialist
4 weeks ago
DuPont is a leading multinational company that values collaboration, diversity of thought, and sustainability. We are seeking an experienced Customer Service Representative to join our team in Wilmington, DE.
About the RoleThis is a dynamic opportunity to work with customers, provide exceptional service, and contribute to the success of our organization. As a Customer Service Representative, you will be the interface between customers and our business, delivering outstanding service through the order-to-cash process.
Key Responsibilities:- Manage customer orders through customer service work processes and systems;
- Handle all types of customer orders, including indent orders and services invoicing requests;
- Maintain a thorough knowledge of our products, businesses, applications, and service offerings;
- Strengthen customer experience by developing solid relationships, understanding customer needs, and gathering market intelligence;
You will work closely with functional partners, such as supply chain planners, logistics teams, and regional contacts, to meet customer needs while maintaining quality standards.
What We Offer:We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, plus excellent benefits and opportunities for professional growth.
In this role, you will have the opportunity to develop your skills and expertise in customer service, sales, and operations, working with a talented team that shares your passion for delivering exceptional results.
At DuPont, we value flexibility, teamwork, and inclusive atmosphere, and we strive to create a positive work environment that supports your well-being and career development.
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