Customer Service Representative

1 day ago


Wilmington, Delaware, United States Burlington Stores Full time
About the Position

We are looking for a skilled Shortage Control Specialist to join our store team. In this role, you will contribute to maintaining a safe and secure shopping environment while providing exceptional customer service.

Job Description
  • Identify and report theft incidents and/or suspicious subjects to your Manager on Duty once identified.
  • Provide support in training associates on shortage reduction programs and processes.
  • Role-model safety as a top priority and address any unsafe practices promptly.
Requirements
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
  • Ability to stand and walk for extended periods of time and to visually monitor store environment.
  • Ability to maintain confidentiality is required.
Benefits

We offer a competitive salary of $13.25 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan, paid time off, paid holidays, and paid sick time.



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