Hotel Guest Experience Specialist

3 weeks ago


Venice, California, United States Gjelina Group Full time
About Us

The Gjelina Group is a leading provider of hospitality services, committed to delivering exceptional guest experiences through our team's hard work and dedication.

Our Values:

  • We believe in providing warm and welcoming hospitality to all guests.
  • We value teamwork and collaboration in achieving our goals.
  • We prioritize guest satisfaction and strive to exceed expectations.

Job Summary:

We are seeking a highly motivated and detail-oriented Housekeeper / Room Attendant to join our team. As a key member of our hospitality team, you will be responsible for ensuring that all hotel rooms and common areas are clean, comfortable, and well-maintained.

Responsibilities:

  • Provide housekeeping services to guests in a timely and efficient manner.
  • Clean and maintain hotel rooms, including making beds, changing linens, and restocking amenities.
  • Perform deep cleaning tasks as needed, such as cleaning carpets, upholstery, and other high-touch areas.
  • Respond to guest requests and concerns in a professional and courteous manner.
  • Work collaboratively with other team members to ensure seamless service delivery.

Requirements:

  • High school diploma or equivalent required; prior experience in housekeeping or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Able to lift up to 25 pounds regularly and occasionally lift up to 45 pounds.
  • Demonstrated ability to work independently and as part of a team.
  • Familiarity with cleaning equipment and supplies.

Salary Range: $18.00 - $21.00 per hour (DOE)



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