Front End Service Team Lead

3 weeks ago


Frankenmuth, Michigan, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences and maintaining a seamless shopping environment. Your primary responsibilities will include:

  • Providing top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Processing returns, refunds, and financial transactions with accuracy and efficiency.
  • Collaborating with colleagues to maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Participating in visual merchandising and inventory management to ensure an attractive and well-stocked store.
  • Supporting the team in achieving sales goals and promoting a positive work environment.
Benefits and Perks

As a valued member of the Walmart team, you will enjoy a range of benefits and perks, including:

  • Competitive hourly pay rates, with opportunities for performance-based incentives.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • Generous paid time off, including parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Access to Live Better U, a Walmart-paid education benefit program offering tuition reimbursement and career development opportunities.
  • Eligibility for additional benefits, such as company discounts, Military Leave Pay, and adoption and surrogacy expense reimbursement.
Requirements and Qualifications

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and conflict resolution skills, with a focus on customer satisfaction.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.


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